Be your customer's hero : real-world tips & techniques for the service front lines /

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Bibliographic Details
Author / Creator:	Toporek, Adam.
Imprint:	New York : AMACOM American Management Association, 2015.
Description:	1 online resource.
Language:	English
Subject:	Customer services. Customer relations. Management. Customer relations. Customer services. Management.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/10306835

Hidden Bibliographic Details
ISBN:	9780814449066 0814449069 9780814449059 0814449050
Notes:	Includes index. Includes bibliographical references and index. Print version record.
Other form:	Print version: Toporek, Adam. Be your customer's hero 9780814449059

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