Be your customer's hero : real-world tips & techniques for the service front lines /

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Bibliographic Details
Author / Creator:Toporek, Adam.
Imprint:New York : AMACOM American Management Association, 2015.
Description:1 online resource.
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/10306835
Hidden Bibliographic Details
ISBN:9780814449066
0814449069
9780814449059
0814449050
Notes:Includes index.
Includes bibliographical references and index.
Print version record.
Other form:Print version: Toporek, Adam. Be your customer's hero 9780814449059

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