Be your customer's hero : real-world tips & techniques for the service front lines /
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Author / Creator: | Toporek, Adam. |
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Imprint: | New York : AMACOM American Management Association, 2015. |
Description: | 1 online resource. |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/10306835 |
ISBN: | 9780814449066 0814449069 9780814449059 0814449050 |
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Notes: | Includes index. Includes bibliographical references and index. Print version record. |
Other form: | Print version: Toporek, Adam. Be your customer's hero 9780814449059 |
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