Enhancing customer experience in the service industry : a global perspective /

Enhancing customer experience in the service industry : a global perspective /

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Bibliographic Details
Imprint:	Newcastle upon Tyne : Cambridge Scholars Publishing, 2016.
Description:	vi, 277 pages : illustrations ; 22 cm.
Language:	English
Subject:	Service industries -- Customer services. Customer services -- Management. Service industries -- Case studies. Customer services -- Management. Service industries. Service industries -- Customer services. Case studies.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/10518947

Hidden Bibliographic Details
Other authors / contributors:	Altinay, Levent, editor. Poudel, Surya, editor. International Conference on Services Management (6th : 2013 : North Cyprus), host institution.
ISBN:	9781443884969 1443884960
Notes:	Selected conference papers. Includes bibliographical references.

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