Skills in the age of over-qualification : comparing service sector work in Europe /

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Bibliographic Details
Author / Creator:	Lloyd, Caroline, 1965- author.
Edition:	First edition.
Imprint:	Oxford, United Kingdom : Oxford University Press, 2016.
Description:	vi, 263 pages : illustrations ; 25 cm
Language:	English
Subject:	Underemployment -- Europe. Employees -- Education -- Europe. Educational attainment -- Europe. Educational attainment. Employees -- Education. Underemployment. Europe.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/10966714

Hidden Bibliographic Details
Other authors / contributors:	Payne, Jonathan, author.
ISBN:	9780199672356 0199672350
Notes:	Includes bibliographical references (pages [229]-254) and index.
Summary:	"Across the developed world, most of us who work now earn our living in the service sector. However, the issue of what kind of service economy is sustainable and desirable, both in economic and social terms, is rarely debated. This book argues that this needs to change. National governments have emphasized the role of skills in achieving international competitiveness, higher living standards, and social inclusion. However, even prior to the 2008 financial crisis, problems of over-qualification, skills wastage, and poor job quality were becoming difficult to ignore. This raises important questions about what kind of service sector jobs will be on offer to meet the aspirations of an increasingly qualified workforce and what role can governments play in raising the skills required in jobs and the quality of jobs and services? Work organization and job design are key factors shaping the skill content of work and the opportunities workers have to deploy their skills and capabilities. Through cross-national comparative research, this book examines whether and why service sector jobs vary across countries. Drawing upon detailed empirical research, the jobs of vocational teacher, fitness instructor, and cafe worker in the UK, Norway, and France are compared, allowing an exploration of the role of national institutions, sectors, and organisations in shaping work organization and job quality. The findings contribute to the comparative study of work organization, the relationship between skills and performance, the role and purpose of education and the prospects for better jobs in 'the age of over-qualification'."--Book jacket.

Table of Contents:

List of Figures
List of Tables
1. Skills, Jobs, and Services: A Challenge for Europe in the Age of Over-Qualification
2. Work and Skills in Contemporary Capitalism
3. National Institutions, Sectors, and Work Organization: A Theoretical Framework
4. Industrial Relations, Skill Formation Systems, and Workplace Development: Continuity and Change in the UK, Norway, and France
5. Professional Work, Autonomy, and Innovation: Vocational Teachers
6. Regulating the Middle: Fitness Instructors
7. Raising the Bottom: Café Workers
8. Towards Better Jobs: Possibilities and Prospects in the Age of Over-Qualification
Appendix 1.
Bibliography
Index

Skills in the age of over-qualification : comparing service sector work in Europe /

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