Hidden Bibliographic Details
| ISBN: | 9781447155836
1447155831
9781447155829
1447155823
1306378419
9781306378413
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| Notes: | Includes bibliographical references and index.
Online resource; title from PDF title page (ebrary, viewed January 2, 2014).
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| Summary: | This book provides a detailed description of how to apply Lean Six Sigma in the health care industry, with a special emphasis on process improvement and operations management in hospitals. The book begins with a description of the Enterprise Performance Excellence (EPE) improvement methodology developed by the author that links several methodologies including systems thinking, theory of constraints, Lean Six Sigma to provide an enterprise-wide prioritization and value-chain view of health care. The EPE methodology helps to improve flow at the macro or value-chain level, and then identifies Lean Six Sigma detailed improvements that can further improve processes within the value-chain. The book also provides real-world health care applications of the EPE and Lean Six Sigma methodologies that showed significant results on throughput, capacity, operational and financial performance. The Enterprise Performance Excellence methodology is described, and also the Six Sigma DMAIC (Define-Measure-Analyze-Improve-Control) problem solving approach which is used to solve problems for health care processes as they are applied to real world cases. -- Provided by publisher.
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| Other form: | Print version: Furterer, Sandra L. Lean six sigma case studies in the healthcare enterprise. 1447155823 9781447155829
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