Managing your mouth : an owner's manual for your most important business asset /

Managing your mouth : an owner's manual for your most important business asset /

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Bibliographic Details
Author / Creator:	Genua, Robert L.
Imprint:	New York : AMACOM, ©1992.
Description:	1 online resource (xii, 180 pages)
Language:	English
Subject:	Communication in personnel management. Interpersonal communication. Confidential communications. Gossip -- Management. Communication in personnel management. Confidential communications. Gossip -- Management. Interpersonal communication. Electronic books.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/11100171

Hidden Bibliographic Details
ISBN:	0585031258 9780585031255 0814478034
Notes:	Includes index. English. Print version record.
Other form:	Print version: Genua, Robert L. Managing your mouth. New York : AMACOM, ©1992 0814478034

Description
Summary:	<p> "Foot-in-mouth syndrome may sound like a joke, but the result can be disastrous in the workplace. Managing Your Mouth helps businesspeople master the many aspects of one-on-one communication and keep their feet on the ground--where they belong. This valuable guide starts readers off with an in-depth personal assessment and then explains how they can: <p> * use verbal skills to move up the corporate ladder <p> * say the right thing at the right time <p> * judge personality and its influence on behavior <p> * evaluate the role of nonverbal cues and meanings <p> The author's advice will help readers handle the most trying communication scenarios, including controversy, bad news, networking, gossip, company secrets, proprietary information, meetings, and interviews."
Item Description:	Includes index.
Physical Description:	1 online resource (xii, 180 pages)
ISBN:	0585031258 9780585031255 0814478034