Willing slaves? : British workers under human resource management /

Willing slaves? : British workers under human resource management /

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Bibliographic Details
Author / Creator:Scott, Andrew (Andrew George)
Imprint:Cambridge, U.K. ; New York : Cambridge University Press, ©1994.
Description:1 online resource (x, 173 pages)
Language:English
Series:Cambridge studies in management ; 21
Cambridge studies in management ; 21.
Subject:
Industrial relations -- Great Britain -- Case studies.
Industrial management -- Employee participation -- Great Britain -- Case studies.
Industrial management -- Employee participation.
Industrial relations.
Great Britain.
Electronic books.
Case studies.
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11113316
Hidden Bibliographic Details
ISBN:0511003242
9780511003240
9780521467193
0521467195
9780521412575
0521412579
0521412579
0521467195
Notes:Includes bibliographical references (pages 159-168) and index.
English.
Print version record.
Summary:Many people believe that industrial relations have been transformed. For some, current developments are the result of new human resource management techniques which have overcome adversarial workplace traditions. For others, old attitudes remain, their expression stifled by vigorous competition in product and labour markets. Willing Slaves? explores these competing claims. It shows that managers have come to question past approaches to employee relations. Nowadays they believe that 'winning workers' hearts and minds' is a crucial part of successful management. Equally, however, managers have not yet found ways to make their new ideas work well. Workers continue to place little trust in management, inefficient working practices persist, and attempts to build a 'new industrial relations' have fallen short of the mark. Willing Slaves? concludes by arguing that the best way forward is for organisations to commit themselves to long term labour relations policies which enable workers to participate in management decision-making.
Other form:Print version: Scott, Andrew (Andrew George). Willing slaves?. Cambridge, U.K. ; New York : Cambridge University Press, ©1994 0521412579
Table of Contents:
  • List of tables
  • Acknowledgements
  • 1. Co-operation at work?
  • Market pressures and the growth of 'realism'
  • The traditional account: managers and workers as continuing adversaries
  • The alternative account: a 'new industrial relations'
  • Unanswered questions
  • Conclusions
  • 2. The shop floor revisited
  • Introduction
  • Studying the shop floor
  • Fieldwork
  • 3. The frozen food works
  • Introduction
  • The management approach: old problems, new ideas
  • Preparations for change
  • Workers' reactions to change (1)
  • Workers' reactions to change (2)
  • The resurrection of traditional views
  • Two years later
  • Conclusions
  • 4. The biscuit works
  • Introduction
  • Twenty years before: from unitarism to pluralism
  • The present day shop floor
  • The politics of incorporation
  • Conclusions
  • 5. The chocolate works
  • Introduction
  • A new style of management
  • The character of management initiatives
  • On the shop floor
  • Conclusions
  • 6. Willing slaves?
  • Introduction
  • Managers
  • Workers
  • Barriers to change
  • Conclusions
  • Bibliography
  • Index

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