The employee recruitment and retention handbook /

Arthur analyzes employment trends and suggests new and proven methods to recruit and retain employees. She combines traditional recruiting methods with creative techniques such as the use of airplane banners, bumper stickers, sporting events, and the Web. Issues relevant to retention covered by Arthur include compensation and benefits, recognition, opportunities, balancing work with personal life, contingent workers, and exit interviews. The Eddie Bauer Company, for example, retains employees through childcare and eldercare referrals, outdoor experience allowances, flexible schedules, and an allowance to golf, raft, and hike. A 40-page appendix covers employee-benefit terminology and legal issues. Though the book lists some broad and specialized recruiting sources, it is not as comprehensive as Andrea Jupina's The Recruiter's Research Blue Book (2nd ed., CH, Oct'00). However, Arthur's work provides more coverage of relevant trends in the changing workforce, society, employment, economy, and technology. The book could serve as a text or a handy executive's guide. Appropriate for academic collections, upper-division undergraduate and up, as well as professional collections. G. E. Kaupins Boise State University