Managing strategic enterprise systems and e-government initiatives in Asia : a casebook /

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Bibliographic Details
Imprint:	Singapore ; Hackensack, N.J. : World Scientific, ©2004.
Description:	1 online resource (xviii, 160 pages) : illustrations
Language:	English
Series:	Series on innovation and knowledge management ; v. 1 Series on innovation and knowledge management ; v. 1.
Subject:	Knowledge management -- Asia -- Case studies. Management information systems -- Asia -- Case studies. Information technology -- Management -- Case studies. Local government -- Asia -- Data processing -- Case studies. Information technology -- Management. Knowledge management. Local government -- Data processing. Management information systems. Asia. Case studies. Electronic books. Case studies.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/11146749

Hidden Bibliographic Details
Other authors / contributors:	Pan, Shan-Ling.
ISBN:	981256554X 9789812565549 9789812389077 9812389075 1281347795 9781281347794 9812389075
Digital file characteristics:	data file
Notes:	Title from title screen. Includes bibliographical references.
Summary:	This book presents a socio-technical view of strategic informationsystems issues such as enterprise systems implementation andmanagement, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studiesdocumenting experiences of utilizing enterprise systems ande-government initiatives in organizations and government agencies fromAsia-Pacific countries such as Australia, India, Singapore, and SouthKorea.
Other form:	Print version: Managing strategic enterprise systems and e-government initiatives in Asia. Singapore : World Scientific, 2004 9812389075

Table of Contents:

Foreword by Robert Galliers; Foreword by Lai Kim Fatt; Preface; Acknowledgements; List of Contributors; Case 1: Infosys Technologies Limited, India RaviShankar Mayasandra; Case 2: NCS Private Limited, Singapore Anand Ramchand; Case 3: Enterprise Resource Planning (ERP) Maintenance and Upgrade Management and Challenges Celeste Ng; Case 4: UNI, Singapore Sathish Sritharan; Case 5: Singapore Police Force: One-Stop Public Entertainment Licensing Centre (OSPEC) Calvin Chan; Case 6: The Infocomm Development Authority Of Singapore (IDA) Eric Lim.

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