Mastering people management : build a successful team : motivate, empower and lead people /
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Author / Creator: | Thomas, Mark, 1958- |
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Edition: | 2nd ed. |
Imprint: | London : Thorogood, ©2007. |
Description: | 1 online resource (ix, 221 pages) : illustrations |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11154369 |
Table of Contents:
- The author; Contents; 1 What is management?; 2 Mastering yourself; 3 Mastering performance management; 4 Mastering face-to-face communications; 5 Mastering role reviews and coaching techniques; 6 Mastering poor performers; 7 Mastering team management; 8 Mastering time management; 9 Mastering meetings; 10 Mastering the skills of assertion; 11 Summary checklists.