Mastering people management : build a successful team : motivate, empower and lead people /

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Bibliographic Details
Author / Creator:Thomas, Mark, 1958-
Edition:2nd ed.
Imprint:London : Thorogood, ©2007.
Description:1 online resource (ix, 221 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11154369
Hidden Bibliographic Details
ISBN:9781854184344
1854184342
Notes:Previous edition: 1998.
Print version record.
Summary:In a time of rapid change and intense competition, the greatest resource for any business is its people. This book explains how to build and develop a successful team by motivating, empowering and leading people. It also provides a practical guide to mastering the essential techniques of people management.
Other form:Print version: Thomas, Mark, 1958- Mastering people management. 2nd ed. London : Thorogood, ©2007 1854183281 9781854183286
Table of Contents:
  • The author; Contents; 1 What is management?; 2 Mastering yourself; 3 Mastering performance management; 4 Mastering face-to-face communications; 5 Mastering role reviews and coaching techniques; 6 Mastering poor performers; 7 Mastering team management; 8 Mastering time management; 9 Mastering meetings; 10 Mastering the skills of assertion; 11 Summary checklists.