Going lean : busting barriers to patient flow /
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Author / Creator: | Smith, Amy C., 1964- |
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Imprint: | Chicago, IL : Health Administration Press, ©2008. |
Description: | 1 online resource (xiv, 191 pages) : illustrations |
Language: | English |
Series: | American College of Healthcare Executives management series Management series (Ann Arbor, Mich.) |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11179180 |
Table of Contents:
- The Lean method
- Capacity, backlogs, and scheduling
- Simple patient-flow examples
- Call center: a success story
- Outpatient laboratory: a success story
- Back pain clinic: a success story
- Women's center: a success story
- The Lean general hospital
- Emergency department
- Laboratories
- Admissions
- Surgery
- Inpatient care
- External benchmarking: a success story
- Infection reduction: a success story
- Discharge
- The cash cycle
- Long-term-care facilities.