User studies for digital library development /

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Bibliographic Details
Imprint:	London : Facet, ©2012.
Description:	1 online resource (xxvi, 272 pages) : illustrations
Language:	English
Subject:	Digital libraries -- Use studies. Digital libraries -- Collection development. Digital libraries. Digital libraries -- Collection development. Libraries, Digital. Library Collection Development. Library Surveys. Use studies. Electronic books.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/11181070

Hidden Bibliographic Details
Other authors / contributors:	Dobreva, Milena. O'Dwyer, Andy. Feliciati, Pierluigi.
ISBN:	9781856049269 1856049264 9781299278219 1299278213 9781856047654 1856047652
Notes:	Includes bibliographical references and index. Print version record.
Summary:	"This landmark text captures a global cross-section of leading voices and provides a clear and coherent overview of the user studies domain and user issues in digital libraries. As the information environment becomes increasingly electronic, digital libraries have proliferated, but the focus has often been on innovations in technology and not the user. Although user needs have become a popular concept, in practice the users are rarely consulted in the development of services. Research and analysis of users is essential to fine-tune the content and approach of digital libraries to the diverging requirements and expectations of incredibly varied communities and to ensure libraries are effective, accessible and sustainable in the long term. Key topics include: what is the place of user studies in digital libraries and what are the basic user study methods? ; explaining user-centric studies, information behaviour and user experience studies ; exploring user-study methods such as surveys, questionnaires, expert evaluation methods, eye tracking, deep log analysis, personae and ethnographic studies ; critical issues around user studies such as evaluation of digital libraries, digital preservation, social media, the shift to mobile devices and ethics ; user studies in specific types of institutions: libraries, archives, museums, audiovisual collections and art collections ; the most popular questions and what to do next. Readership: Information professionals involved in supporting, developing or designing digital library services, researchers wanting to address the user dimension in their work and students on LIS and computer science courses who want to understand the importance of the user in information services."--Publisher's website.
Other form:	Print version: User studies for digital library development. London : Facet, ©2012 9781856047654

Table of Contents:

Preface / Tom Wilson
Introduction: user studies for digital library development / Milena Dobreva, Andy O'Dwyer and Pierluigi Feliciati.
Part 1: Setting the scene. Models that inform digital library design / Elaine G. Toms ; User-centric studies / Sudatta Chowdhury ; Design issues and user needs / Petar Mihaylov ; Users within the evaluation of digital libraries / Giannis Tsakonas.
Part 2: Methods explained and illustrated. Questionnaires, interviews and focus groups as means for user engagement with evaluation of digital libraries / Jillian R. Griffiths ; Expert evaluation methods / Claus-Peter Klas ; Evidence of user behaviour: deep log analysis / David Nicholas and David Clark ; An eye-tracking approach to the evaluation of digital libraries / Panos Balatsoukas ; Personas / Katja Guldbak Rasmussen and Gitte Petersen.
Part 3: User studies in the digital library universe: what else needs to be considered? User-related issues in multilingual access to multimedia collections / Paul Clough ; Children and digital libraries / Ian Ruthven, Monica Landoni and Andreas Lingnau ; User engagement and social media / Jeffery K. Guin ; Significant others: user studies and digital preservation / Kathleen Menzies and Duncan Birrell ; The shift to mobile devices / Lina Petrakieva ; Resource discovery for research and course design / Zsuzsanna Varga ; Support for users within an educational or e-learning context / Nicola Osborne.
Part 4: User studies across the cultural heritage sector. User studies in libraries / Derek Law ; User studies in archives / Wendy M. Duff ; User studies in museums: holding the museum in the palm of your hand / Susan Hazan ; Digital art online: perspectives on user needs, access, documentation and retrieval / Leo Konstantelos ; User studies for digital libraries' development: audiovisual collections / Andy O'Dwyer ; A business-model perspective on end-users and open metadata / Harry Verwayen and Martijn Arnoldus.
Part 5: Putting it all together. And now
to the brave real world / Milena Dobreva, Andy O'Dwyer and Pierluigi Feliciati.

User studies for digital library development /

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