151 quick ideas to improve your people skills /
Saved in:
Author / Creator: | Dittmer, Robert E., 1950- |
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Imprint: | Franklin Lakes, N.J. : Career Press, ©2009. |
Description: | 1 online resource (187 pages) |
Language: | English |
Series: | Safari Books Online. |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11196628 |
Table of Contents:
- Machine derived contents note: 151 Quick Ideas to Improve Your People Skills
- Table of Contents
- 1. Why interpersonal skills are so important
- 2. People don¿t care how much you know, until they know how much you care
- 3. Social intelligence vs. technical knowledge
- 4. Be socially aware
- 5. Relationships are priority
- 6. The nature of your relationships
- 7. Envision what you want from your relationships
- 8. Behave in a way that secures relationships
- 9. Look for ways to serve others
- 10. Don¿t ingratiate
- 11. Apply the Pygmalion effect
- 12. Believe all people start with good intentions
- 13. Give¿em the benefit of the doubt
- 14. Live by the Golden Rule
- 15. Practice the Platinum Rule
- 16. Always look toward solutions
- 17. Have reasonable expectations of yourself
- 18. Have reasonable expectations of others
- 19. Be principle centered
- 20. Allow others to hold to their principles
- 21. Set boundaries
- 22. Defend your boundaries
- 23. Be genuine
- 24. Don¿t take yourself too seriously
- 25. Have a sense of humor
- 26. Laugh at yourself
- 27. Cherish your ¿goofs¿
- 28. Social skills are always a work in progress
- 29. Your character ¿ and your reputation
- is your calling card
- 30. Be authentic
- 31. Act with integrity
- 32. Build trust
- 33. Keep your word
- 34. Be straight up ¿ others will appreciate you for it
- 35. View discernment is a gift
- 36. Always show respect
- 37. Practice tolerance
- 38. Choose words carefully
- 39. Words: I versus We
- 40. Use kind words
- 41. Behaviors that kill relationships
- 42. Do NOT gossip
- 43. Don¿t be dismissive
- 44. Don¿t be condescending
- 45. Don¿t be manipulative
- 46. Don¿t make assumptions
- 47. Don¿t be pessimistic
- 48. Don¿t be a cynic
- 49. Don¿t be over reactive
- 50. Don¿t be domineering
- 51. Don¿t be opinionated
- 52. Don¿t be overly aggressive
- 53. Help others grow
- 54. Believe in others
- 55. Wage peace ¿ in your relationships
- 56. Be a peace maker between friends
- 57. Respect different personality types
- 58. What are different styles?
- 59. How styles differ from opinions
- 60. Know your own style
- 61. Stretch beyond your style
- 62. Embrace different styles ¿ appreciate their value
- 63. Are you shy?
- 64. How to overcome being shy
- 65. How to overcome feeling inferior
- 66. How to overcome feeling intimidated
- 67. Are you talkative?
- 68. How to overcome being overly talkative
- 69. Get out of your own way
- 70. Douse the domineering
- 71. Wrangling in the reactive?
- 72. Tackling the intimidator
- 73. High-tech interaction vs. high touch
- 74. Face-to-face communication
- 75. At least make it live
- 76. Email ¿ beware!
- 77. People are creatures of emotion
- 78. The emotional bank account
- 79. Make friends
- 80. Develop your emotional intelligence
- 81. Remember names
- 82. Look¿em in the eye
- 83. Give your undivided attention
- 84. Be ¿present¿
- 85. The key to good lilstening
- 86. Connect with people through questions
- 87. Be careful with your opinions
- 88. Withhold judgments
- 89. See both sides
- 90. Edify, edify, edify
- 91. Give honesty with an equal does of compassion
- 92. Help others be heard
- 93. Help others be understood
- 94. Allow people to save face
- 95. Encourage
- 96. Encourage with words and perspective
- 97. Pat others on the back
- 98. Be a cheerleader
- 99. Help others achieve their goals
- 100. Let others shine
- 101. Look for reasons to celebrate
- 102. Remember birthdays, anniversaries, etc.
- 103. Fill your own emotional bank account
- 104. Feed your own needs
- 105. Call on your ¿support group¿
- 106. Keep honest company
- 107. Get inspired
- 108. Find friends that edify in your absence
- 109. Find a class act to follow
- 110. Take a ¿people break¿
- 111. Sharpen the saw by sharpening your mind
- 112. Get away from your desk for lunch
- 113. Attend social events
- 114. And what about conflict?
- 115. ¿Can¿t we all just get along¿ myth
- 116. 365 opportunities for conflict ¿ and 366 in a Leap Year
- 117. See conflict or disagreement as an opportunity
- 118. See rough starts as an opportunity
- 119. Breath!
- 120. Give yourself a pep talk
- 121. Have the difficult conversations
- beforehand
- 122. Handle conflict one-on-one
- 123. Having your say does not mean always having your way
- 124. Sometimes you have to eat crow
- 125. Bring the peace pipe
- 126. Break bread
- 127. Fight fair
- 128. Be mindful of your thoughts; they can be a path to the Dark Side
- 129. Don¿t take things personal
- 130. Don¿t make things personal
- 131. He who keeps his mouth, keeps his life
- 132. Dial down the volume
- 133. Watch you body language ¿ it speaks volumes
- 134. Give people space
- 135. What goes over the devil¿s back always comes under his belly
- 136. There is no right or wrong
- 137. Winner never takes all
- 138. Fight for the relationship
- 139. Are we clear?
- 140. Present, not persuade
- 141. Ask, don¿t tell
- 142. Look for middle ground
- 143. Start from a point of commonality
- 144. Some nuts are worth cracking
- 145. Put the ¿moose on the table¿
- 146. Pick your battles
- 147. Mend fences
- 148. Forgive yourself for failings
- 149. Forgive others as well
- 150. Be the first to offer the olive branch ¿ or peace pipe
- 151. Every difficult relationship has lessons.