Outcome-oriented public management : a responsibility-based approach to the new public management /
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| Author / Creator: | Schedler, Kuno. |
|---|---|
| Uniform title: | Wirkungsorientierte Verwaltungsführung. English |
| Imprint: | Charlotte, NC : Information Age Pub., ©2010. |
| Description: | 1 online resource (xiv, 254 pages) : illustrations |
| Language: | English |
| Series: | Research in public management Research in public management (Unnumbered) |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11244519 |
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| 020 | |a 9781617351822 |q (electronic bk.) | ||
| 020 | |a 1617351822 |q (electronic bk.) | ||
| 020 | |z 9781617351808 |q (pbk.) | ||
| 020 | |z 9781617351815 |q (hardcover) | ||
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| 050 | 4 | |a JF1351 |b .S343 2010eb | |
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| 100 | 1 | |a Schedler, Kuno. |0 http://id.loc.gov/authorities/names/nr97042506 | |
| 240 | 1 | 0 | |a Wirkungsorientierte Verwaltungsführung. |l English |
| 245 | 1 | 0 | |a Outcome-oriented public management : |b a responsibility-based approach to the new public management / |c Kuno Schedler, Isabella Proeller. |
| 260 | |a Charlotte, NC : |b Information Age Pub., |c ©2010. | ||
| 300 | |a 1 online resource (xiv, 254 pages) : |b illustrations | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Research in public management | |
| 504 | |a Includes bibliographical references. | ||
| 588 | 0 | |a Print version record. | |
| 505 | 0 | |a pt. I Introduction and Fundamentals -- 1. Public Administration and Outcome-Oriented Public Management -- Administration? or Management? or Both? -- Fundamentals -- The Functions of the State -- Public Administration -- The Implementing Arm of the State -- Crises in Public Administration -- A Way Out of the Crisis -- Public Governance -- New Public Management as a Reform Model -- Publications and Rhetoric about New Public Management -- Best-Practice Approaches -- Theoretically Conceptual Approaches -- The Analysis of Processual Elements -- The Interdisciplinary View of Reform -- Discuss -- Further Readings -- 2. Theoretical Foundations and Fundamental Premises of NPM -- The Theoretical Foundations of NPM -- Fundamental Premises -- An Optimistic View of Humanity -- The State and Administration are Necessary -- The Problems to be Solved in Administration are Efficiency and Effectiveness, not Legality or Legitimation. | |
| 505 | 8 | |a Rational Public Management is Possible -- Competition Results in More Efficiency and Effectiveness Than Planning and Control -- Politics and Administration are Able to Learn -- Discuss -- Further Readings -- pt. II Strategic Elements in the Concept of NPM -- 3. The Strategy of NPM -- The Vision of "Human Administration" and of the "State as a Service Provider" -- Processes and Actors: Normative-Strategic Management -- The Distribution of Competence between Politics and Administration in NPM -- Role Assignment According to Administrative Units -- The Essence: The Strategic Objectives of NPM -- Customer Orientation -- Outcome Orientation -- Quality Orientation -- Competition Orientation -- Discuss -- Further Readings -- pt. III Structural and Processual Elements in the Concept of OPM -- 4. The Decentralisation of the Management and Organisation Structure -- Hallmarks of the New Management and Organisation Structure. | |
| 505 | 8 | |a Political Leadership and Administrative Management -- Decentralised, Flat Organisation -- Separation of Funder, Buyer and Provider -- The Model of the Enabling Authority -- Interministerial and Multicorporate Functions -- Functions and Control Mechanisms of Interministerial Units -- Organisational Structure and Decentralised Responsibility for Resources -- Effects and Consequences of the New Management and Organisation Structure -- Discuss -- Further Readings -- 5.Organisation from the Points of View of Customers and Quality -- Coordination by Customers -- Coordination by Intermediaries -- One-Stop Concept -- Customer-Segment-Oriented Organisation -- Customer and Quality Orientation in the Life-Cycle of Output Production -- Discuss -- Further Readings -- 6. Outcome-Oriented Control through Performance Agreements -- The Control Process in OPM -- Value Planning -- Output Production -- Value Creation and Measurement -- The Three Levels of Control. | |
| 505 | 8 | |a The Executive's Priority Programme -- The Integrated Tasks and Finance Plan -- Annual Performance Budget -- Contract Management -- Divergences from Performance Agreements -- Qualifications Required for Contract Management -- Discuss -- Further Readings -- 7. The Reinforcement of Leadership Responsibility through One-Line Budgets and Management -- Demands Made on Financial Management -- The Internal Providers' One-Line Budgets -- Calculation of the Contract Amount -- Financial and Management Accounting -- Accountancy -- Accrual Accounting as the Basis -- Cost Accounting -- Internal Recoveries -- Accounting for Outputs -- Accounting for Outcomes -- Accounting for Impact -- Indices for Public Management -- Comprehensive Management Accounting -- Reporting in Cockpit Systems -- Discuss -- Further Readings -- 8.Competition and Market Mechanisms -- Competition in Public Administration -- Government Institutions as Market Participants. | |
| 505 | 8 | |a Competition Mechanisms in Public Administration -- Non-Market Competition -- Quasi-Market Competition -- Market Competition -- Public-Private Partnerships -- Performance Depth in the Public Sector -- Performance Depth Analysis -- Task Review and Relinquishment -- Discuss -- Further Readings -- 9. The Relationship between OPM and the Law -- Legal Systems -- The Functions and Configurations of Law -- Principles of Governance -- Requirements and Guidelines for Administrative Action -- Requirements Under Administrative Law -- Selected Issues and Fields of Tension -- Outcome and Output Orientation versus the Principle of Legality -- Decentralised Leadership Structures versus Organisation Law -- One-Line Budgeting versus Financial and Budget Law -- Discuss -- Further Readings -- pt. IV Capacities -- the Resources of OPM -- 10. Human Resources Capacity -- Personnel Policy -- OPM's Demands on Managerial Behaviour -- Leading through Target Agreements. | |
| 505 | 8 | |a Elements of Modern Personnel Management -- Staff Selection in OPM -- Performance Reviews in OPM -- Staff Reward in OPM -- Personnel and Organisation Development -- Discuss -- Further Readings -- 11. Technical Capacity: Information Technology -- Application Levels of Information Technology -- Target Groups and Interfaces -- Electronic Government -- Development of a Conceptual Frame for e-Government -- Obstacles in the Way of e-Government -- Data Protection -- Data Security -- Digital Divide -- Discuss -- Further Readings -- pt. V Cultural Aspects in the Concept of OPM -- 12. The Administrative Culture of OPM -- What is Administrative Culture? -- The Significance of Administrative Culture -- How Does OPM Change Administrative Culture? -- Little or No Awareness of Administrative Culture -- Customer Orientation was Enhanced -- Legality Does not Impose a Limit on Customer Orientation -- Bureaucrats do not Experience Themselves as Bureaucratic. | |
| 505 | 8 | |a The Middle Management is Ignored -- Political Culture -- Discuss -- Further Readings -- pt. VI Reflections on the Model -- 13. The Model of Outcome-Oriented Public Management under Scrutiny -- How Can the Implementation of OPM be Judged? -- Comparison with Other Reform Efforts -- NPM Put Up for Discussion -- Debating Point 1 Changes in the Personnel Situation -- Debating Point 2 The Haziness of the Term, "New Public Management" -- Debating Point 3 New Public Management Weakens the Working Order of the State -- Debating Point 4 New Public Management as a "One Size Fits All" -- Debating Point 5 New Public Management and Power -- Debating Point 6 The Technocracy of NPM -- Debating Point 7 Outcome Orientation and Outcome Measurement -- OPM's Dilemma of the Supervisors and the Supervised -- Discuss -- Further Readings. | |
| 546 | |a English. | ||
| 650 | 0 | |a Administrative agencies |x Management |x Evaluation. | |
| 650 | 0 | |a Public administration |x Evaluation. | |
| 650 | 0 | |a Total quality management in government. |0 http://id.loc.gov/authorities/subjects/sh92006682 | |
| 650 | 7 | |a POLITICAL SCIENCE |x Public Affairs & Administration. |2 bisacsh | |
| 650 | 7 | |a Administrative agencies |x Management |x Evaluation. |2 fast |0 (OCoLC)fst00796784 | |
| 650 | 7 | |a Public administration |x Evaluation. |2 fast |0 (OCoLC)fst01082002 | |
| 650 | 7 | |a Total quality management in government. |2 fast |0 (OCoLC)fst01153035 | |
| 650 | 7 | |a Verwaltungsreform |2 gnd | |
| 651 | 7 | |a Deutschland |2 gnd | |
| 650 | 7 | |a Government - General. |2 hilcc | |
| 650 | 7 | |a Law, Politics & Government. |2 hilcc | |
| 650 | 7 | |a Political Institutions & Public Administration - General. |2 hilcc | |
| 655 | 4 | |a Electronic books. | |
| 700 | 1 | |a Proeller, Isabella. |0 http://id.loc.gov/authorities/names/no2002021287 | |
| 776 | 0 | 8 | |i Print version: |a Schedler, Kuno. |s Wirkungsorientierte Verwaltungsführung. English. |t Outcome-oriented public management. |d Charlotte, NC : Information Age Pub., ©2010 |z 9781617351808 |w (DLC) 2010041401 |w (OCoLC)667213257 |
| 830 | 0 | |a Research in public management (Unnumbered) |0 http://id.loc.gov/authorities/names/n2006005036 | |
| 903 | |a HeVa | ||
| 929 | |a oclccm | ||
| 999 | f | f | |i 3746e220-d8f0-5dfc-8755-b7a0675273c5 |s 27a06dc6-ff7d-5a60-b7a2-5d301731639e |
| 928 | |t Library of Congress classification |a JF1351 .S343 2010eb |l Online |c UC-FullText |u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e000xna&AN=470114 |z eBooks on EBSCOhost |g ebooks |i 12299742 | ||