Measuring and managing patient satisfaction /
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Author / Creator: | Steiber, Steven R. |
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Imprint: | Chicago, Ill. : American Hospital Pub., c1990. |
Description: | xi, 179 p. ; 28 cm. |
Language: | English |
Subject: | |
Format: | E-Resource Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1126008 |
Other authors / contributors: | Krowinski, William J. |
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ISBN: | 1556480520 |
Notes: | Includes bibliographical references (p. 165-173) and index. |
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