What is reputation worth? : how to protect and enhance value /

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Bibliographic Details
Author / Creator:Honey, Garry.
Imprint:Farnham, Surrey : Gower, 2013.
Description:1 online resource (ix, 44 pages) : color illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11302358
Hidden Bibliographic Details
ISBN:9781409469018
1409469018
9781409469025
Notes:"A 32 point guide"--Cover.
Includes bibliographical references.
English.
Summary:Reputation, for a business or a brand, has a value. This is as much an emotional value as a financial one and yet few people have a clear sense of the implications. The term is most commonly used when a sudden or sharp reduction in reputational value results in damage to the business. Garry Honey's wonderfully concise guide explains how and why reputation damage becomes a cost to business continuity; what exactly are the risks to your reputation, and the various management and financial options to enable you to ensure your reputation is protected.
Other form:9781409469018

MARC

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100 1 |a Honey, Garry.  |0 http://id.loc.gov/authorities/names/n2009015721 
245 1 0 |a What is reputation worth? :  |b how to protect and enhance value /  |c Garry Honey. 
260 |a Farnham, Surrey :  |b Gower,  |c 2013. 
300 |a 1 online resource (ix, 44 pages) :  |b color illustrations 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
500 |a "A 32 point guide"--Cover. 
504 |a Includes bibliographical references. 
505 0 |a Cover; Contents; List of Figures; About the Author; Introduction; 1 Reputation Defined; 8 Points on Reputation defined; Control; Comparison; Contrast; Compass; Condition; Colour; Context; Communication; Summary -- Reputation Defined; 2 Reputation Damage; 8 Points on Reputation Damage; 5 Levels of Trust Erosion; Outrage; Disgust; Concern; Surprise; Disappointment; 3 Influencers of Trust Recovery; Existing Goodwill; Nature of Threat; Response to Threat; Summary -- Reputation Damage; 3 Reputation Risk; 8 Points on Reputation Risk; 5 Distinguishing Features of the Risk; Business Continuity Risk. 
505 8 |a Strategic RiskBehavioural Risk; Intangible Risk; Consequential Risk; 3 Issues for Assessment; Measuring Risk; Managing the Risk; Reporting the Risk; Summary -- Reputation Risk; 8 Points on Reputation Protection; 2 Major Concerns; Transferability; 4 Reputation Protection; Time; 6 Barriers to Insurance Cover; Capacity; Hazard; Information; Risk; Outage; Notice; Summary -- Reputation Protection; Further Reading. 
520 |a Reputation, for a business or a brand, has a value. This is as much an emotional value as a financial one and yet few people have a clear sense of the implications. The term is most commonly used when a sudden or sharp reduction in reputational value results in damage to the business. Garry Honey's wonderfully concise guide explains how and why reputation damage becomes a cost to business continuity; what exactly are the risks to your reputation, and the various management and financial options to enable you to ensure your reputation is protected. 
546 |a English. 
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