The HistoryMakers video oral history with Calvin Darden.

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Bibliographic Details
Imprint:Chicago, Illinois : The HistoryMakers, [2016]
Description:1 online resource (3 video files (1 hr., 19 min., 40 sec.)) : sound, color.
Language:English
Subject:
Format: E-Resource Video Streaming Video
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11336641
Hidden Bibliographic Details
Varying Form of Title:History Makers video oral history with Calvin Darden
Calvin Darden
Other authors / contributors:Darden, Calvin, 1950- interviewee.
Merriday, Jodi, interviewer.
Stearns, Scott, director of photography.
HistoryMakers (Video oral history collection), production company.
Sound characteristics:digital
Digital file characteristics:video file
Notes:Videographer, Scott Stearns.
Jodi Merriday, interviewer.
Recorded Atlanta, Georgia 2004 March 22.
Vendor-supplied metadata.
Summary:Corporate executive Calvin Darden was born on February 5, 1950, in Buffalo, New York. He earned his B.S. degree in business management from Canisius College in Buffalo, New York. While attending school, he began his career working part-time at the local UPS terminal, and became a full-time employee after graduation. In January 1974, Darden was promoted to customer service supervisor, then, hub manager. Later, he supervised three packaging centers and oversaw a nine state region. In 1995, Darden was appointed the company's first quality coordinator. He developed and implemented strategies focused on customer satisfaction, employee empowerment and methods of measurement. Darden also added technology that allowed central delivery points. Darden was appointed senior vice-president of U. S. operations of United Parcel Services, responsible for the pick-up and delivery of 13.5 million packages a day. In 2002, Darden was ranked eighth of Fortune magazine's 50 Most powerful Black Executives in America.