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|a Gittell, Jody Hoffer,
|e author.
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|a Transforming relationships for high performance :
|b the power of relational coordination /
|c Jody Hoffer Gittell.
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| 264 |
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1 |
|a Stanford, California :
|b Stanford Business Books, an imprint of Stanford University Press,
|c 2016.
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| 300 |
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|a 1 online resource
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| 336 |
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|a text
|b txt
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|a Includes bibliographical references and index.
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|a Meeting performance pressures with a relational response -- How relational coordination drives high performance -- Engaging clients in relational coproduction -- Driving performance through relational leadership -- How structures support or undermine these relational dynamics -- A relational model of organizational change -- Relational coordination at Group Health -- Relational coproduction in Varde Municipality -- Relational leadership at Dartmouth Hitchcock -- Bringing it all together at Billings Clinic -- Relational interventions to create new ways of relating -- Work process interventions to create new ways of working -- Structural interventions to support and sustain these new dynamics -- Bringing it all together in your own organization.
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|a Print version record.
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| 520 |
8 |
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|a Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost. This book offers a road-tested approach for delivering these outcomes through positive organizational change. Its message comes just in time, for too many companies have gone the way of low-road strategies, such as cutting pay and perks, and working harder not smarter. Drawing on her path-breaking research, Jody Hoffer Gittell reveals that high performance is fundamentally relational-rooted in both human and social capital. Based on this insight, she provides a unique model that will help companies to build meaningful relationships among colleagues, develop smarter work processes, and design organizational structures fit for today's pressure test. By following four organizations on their change journeys, she illustrates how "relational coordination" unfolds in real-world settings. Tools for change guide readers as they learn how to implement this new model in their own workplaces.
|
| 650 |
|
0 |
|a Organizational change.
|0 http://id.loc.gov/authorities/subjects/sh85095525
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| 650 |
|
0 |
|a Interpersonal relations.
|0 http://id.loc.gov/authorities/subjects/sh85067484
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| 650 |
|
0 |
|a Organizational behavior.
|0 http://id.loc.gov/authorities/subjects/sh85095524
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Industrial Management.
|2 bisacsh
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| 650 |
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|a BUSINESS & ECONOMICS
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|2 bisacsh
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Management Science.
|2 bisacsh
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS
|x Organizational Behavior.
|2 bisacsh
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| 650 |
|
7 |
|a Interpersonal relations.
|2 fast
|0 (OCoLC)fst00977397
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| 650 |
|
7 |
|a Organizational behavior.
|2 fast
|0 (OCoLC)fst01047801
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| 650 |
|
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|a Organizational change.
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|0 (OCoLC)fst01047828
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|i Print version:
|a Gittell, Jody Hoffer.
|t Transforming relationships for high performance.
|d Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2016
|z 9780804787017
|w (DLC) 2015050233
|w (OCoLC)932385927
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|t Library of Congress classification
|a HD58.8 .G575 2016eb
|l Online
|c UC-FullText
|u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e000xna&AN=1246465
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