Transforming relationships for high performance : the power of relational coordination /
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Author / Creator: | Gittell, Jody Hoffer, author. |
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Imprint: | Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2016. |
Description: | 1 online resource |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11383639 |
ISBN: | 9780804797047 0804797048 9780804787017 0804787018 |
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Digital file characteristics: | data file |
Notes: | Includes bibliographical references and index. Print version record. |
Summary: | Whether from customers, supply-chain partners, policymakers, or regulators, organizations in virtually every industry are facing calls to do more with less. They are feeling compelled to provide higher-quality outcomes, more rapidly, at a lower cost. This book offers a road-tested approach for delivering these outcomes through positive organizational change. Its message comes just in time, for too many companies have gone the way of low-road strategies, such as cutting pay and perks, and working harder not smarter. Drawing on her path-breaking research, Jody Hoffer Gittell reveals that high performance is fundamentally relational-rooted in both human and social capital. Based on this insight, she provides a unique model that will help companies to build meaningful relationships among colleagues, develop smarter work processes, and design organizational structures fit for today's pressure test. By following four organizations on their change journeys, she illustrates how "relational coordination" unfolds in real-world settings. Tools for change guide readers as they learn how to implement this new model in their own workplaces. |
Other form: | Print version: Gittell, Jody Hoffer. Transforming relationships for high performance. Stanford, California : Stanford Business Books, an imprint of Stanford University Press, 2016 9780804787017 |
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