Social media analytics strategy : using data to optimize business performance /
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Author / Creator: | Gonçalves, Alex, author. |
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Imprint: | California : Apress, [2017] ©2017 |
Description: | 1 online resource |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11389255 |
Table of Contents:
- Part I: Data
- Chapter 1: Social Media Data
- Chapter 2: From Data to Insights
- Chapter 3: Luis Madureira
- Part II: Defining Analytics in Social Media and Types of Analytics Tools
- Chapter 4: Analytics in Social Media
- Chapter 5: Dedicated vs. Hybrid Tools
- Chapter 6: Alexander and Frederik Peiniger
- Part III: Differences of Social Media Networks
- Chapter 7: Social Network Landscape
- Chapter 8: Tam Su
- Part IV: The Analytics Process
- Chapter 9: The Analytics Process
- Chapter 10: Armando Terribili
- Part V: Metrics, Dashboards, and Reports
- Chapter 11: Metrics
- Chapter 12: Dashboards
- Chapter 13: Reports
- Chapter 14: Milan Veverka
- Part VI: Strategy and Tactics
- Chapter 15: Strategy
- Chapter 16: Tactics
- Chapter 17: Michael Wu
- Part VII: The Future
- Chapter 18: Prescriptive Analytics
- Chapter 19: The Future of Social Media Analytics.-