Quality management in the nonprofit world : combining compassion and performance to meet client needs and improve finances /
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Author / Creator: | Kennedy, Larry |
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Edition: | 1st ed. |
Imprint: | San Francisco : Jossey-Bass Publishers, 1991. |
Description: | xx, 172 p. ; 24 cm. |
Language: | English |
Series: | Jossey-Bass nonprofit sector series |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1176521 |
Summary: | Enhance the quality of your services by adapting tools of quality management. Learn how managing for quality not only can improve the services that nonprofits provide but also can increase the number of people they serve. |
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Physical Description: | xx, 172 p. ; 24 cm. |
Bibliography: | Includes bibliographical references (p. 167) and index. |
ISBN: | 1555423469 |