Measuring and managing health care quality : procedures, techniques, and protocols /
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Author / Creator: | Goldfield, Norbert |
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Imprint: | Gaithersburg, Md. : Aspen Publishers, 1991- |
Description: | 2 v. (loose-leaf for updating) : ill. ; 30 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1179319 |
Summary: | More than an introduction to all of the new techniques of quality monitoring, this manual also is a practical handbook and learning tool. Four groups of techniques are outlined that health care organizations will find valuable for internal quality monitoring and improvement: measuring clinical outcomes, obtaining information from patients, utilizing a team approach to examine processes of care, and developing protocols. |
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Physical Description: | 2 v. (loose-leaf for updating) : ill. ; 30 cm. |
Bibliography: | Includes bibliographical references and indexes. |
ISBN: | 0834202654 |