Problem-solving in organizations : a methodological handbook for business students /
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Author / Creator: | Aken, Joan Ernst van, author. |
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Imprint: | Cambridge, UK ; New York : Cambridge University Press, 2007. |
Description: | 1 online resource (xiii, 183 pages) : illustrations |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/11813981 |
Table of Contents:
- Preface
- Part I. Fundamentals
- 1. Scope and nature of this book
- 2. The business problem solving project
- 3. Design-focused business problem solving
- 4. Theory-driven business problem solving
- Part II. The Business Problem Solving Project
- 5. Intake and orientation
- 6. Theory-driven diagnosis of performance-related business problems
- 7. Solution design
- 8. Change plan design and the actual change process
- 9. Termination, evaluation and reflection
- Part III. On Methods
- 10. Qualitative research methods
- 11. Searching and using scientific literature
- 12. Quality criteria for analysis results
- Part IV. Conclusion
- 13. Concluding remarks
- References
- Index