People risk management : a practical approach to managing the human factors that could harm your business /

People risk management : a practical approach to managing the human factors that could harm your business /

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Bibliographic Details
Author / Creator:Blacker, Keith.
Edition:1st Edition.
Imprint:Philadelphia, PA : Kogan Page, 2015.
Description:1 online resource (viii, 304 pages) : illustrations
Language:English
Subject:
Personnel management.
Risk management.
Leadership.
Leadership.
Personnel management.
Risk management.
Electronic books.
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/11907370
Hidden Bibliographic Details
Other authors / contributors:McConnell, Patrick (Patrick J.)
ISBN:9780749471361
0749471360
9780749471354
0749471352
Notes:Contains references (298-300) and index.
Includes bibliographical references and index.
Print version record.
Summary:"The collapse of major corporations during the global financial crisis, major accidents, and strategic mistakes resulting from mismanagement, have highlighted the crucial role that bad decision making has in creating disasters. People are at the core of corporate success and failure. Researchers in behavioral psychology have discovered that individual persons and groups are not good at making decisions as they fall prey to human biases, giving rise to the term "people risk." Risk management experts Keith Blacker and Patrick McConnell provide a business-friendly introduction to behavioral psychology, explaining how biases, illusions, and conflicts of interest can lead board members, managers, and employees to make potentially disastrous decisions. Using case studies and examples, the authors demonstrate how crucial people risk management is and how ineffective risk management can create crises. They also offer practical tips and tools for changing the culture and structure of organizations to better align people risks with corporate values and provide advice on managing the roles and responsibilities of those directly involved in overseeing risk and people management. "--
"A subcategory of operational risk management, people risk can be defined as the risk that people do not follow the organization's procedures, practices and/or rules, thus deviating from expected behaviour in a way that could damage the business's performance, offering and reputation. From fraud to bad business decisions, illegal activity to lax corporate governance, people risk presents a growing challenge to assess and mitigate in today's complex, dispersed business organizations. Framed by recent corporate events and challenges and including case studies from the LIBOR rate scandal, the BP oil spill, Lehman Brothers, AIG and HBOS, People Risk Management provides unique depth to a topic that has garnered increased interest in recent years: managing risks associated with the behaviour of both employees and those outside a company. It offers practical tools, real-world examples, solutions and insights into how to implement an effective people risk management framework within an organization"--
Other form:Print version: Blacker, Keith. People risk management. 1st Edition 9780749471354
Table of Contents:
  • Figures and tables list; 01 People Risk in context; 1.1 A quiet revolution in decision-making; 1.2 The Global Financial Crisis; 1.3 Failure to challenge; 1.4 What is People Risk?; 1.5 Structure of the book; 1.6 Audience; Notes; 02 Definition and models of People Risk; 2.1 Introduction
  • what is People Risk?; 2.2 An example of People Risk Management; 2.3 Definition of People Risk; 2.4 Models of People Risk; 2.5 The People Risk Triangle; Notes; 03 The human dimension of People Risk; 3.1 Decision-making; 3.2 Cognitive biases; 3.3 Heuristics; 3.4 Conflicts of interest.
  • 3.5 Systems of human decision-making3.6 A hypothetical example; Notes; 04 Case studies in People Risk; 4.1 Summary of cases; 4.2 The 4Is Model; 4.3 Incidents; 4.4 Individuals; 4.5 Institutions; 4.6 Industry; 4.7 Lessons to be learned from the cases studied; Notes; 05 People Risk Management Framework; 5.1 Risk management; 5.2 People and other Risks; 5.3 People Risks in the Risk Management Framework; 5.4 Internal and External People Risks; 5.5 People Risk and Conduct Risk; 5.6 People Mapping; 5.7 Identifying and assessing People Risks; 5.8 Escalation of People Risks.
  • 5.9 Appetite for People RiskNotes; 06 People Risk in the boardroom; 6.1 Board governance and maturity; 6.2 Boardroom dynamics; 6.3 The role of the Chairperson; 6.4 The role of the CEO ; 6.5 The warning signs; 6.6 Monitoring board behaviour; 6.7 What are the main People Risks in the boardroom?; 6.8 Managing People Risk in the boardroom; Notes; 07 The influence of organizational culture; 7.1 Culture in context; 7.2 Understanding risk culture; 7.3 Embedding a risk culture; 7.4 Values; 7.5 Trust; 7.6 Example of risk culture and values in action
  • managing Health and Safety; Notes.
  • 08 Roles and responsibilities8.1 The Three Lines of Defence model; 8.2 People Risk mitigation; 8.3 Clarifying responsibilities in the lines of defence; 8.4 High Reliability Organizations; 8.5 The crucial role of Human Resources (HR); 8.6 Human Resources Risk Management; 8.7 The Assurance functions; 8.8 Auditing corporate culture; 8.9 Values audit; Notes; 09 Improving decision-making; 9.1 Making the Invisible Visible; 9.2 Improving individual decision-making; 9.3 Decision-making process; 9.4 Checklists and decision-making; Notes; 10 Personal responsibility; 10.1 Codes of Conduct.
  • 10.2 Personal responsibilities10.3 Job Descriptions; 10.4 Individual Interactions; 10.5 Personalized Codes of Conduct; Notes; 11 Conclusion; 11.1 Lessons learned; 11.2 Regulation of People Risk; 11.3 Starting the journey; 11.4 What will success look like?; 11.5 The imperative for change; Notes; Glossary of terms and abbreviations; References; Index.

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