The breakdown of hierarchy : communicating in the evolving workplace /

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Bibliographic Details
Author / Creator:Marlow, Eugene.
Imprint:Boston : Butterworth-Heinemann, ©1997.
Description:1 online resource (xiv, 178 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12012828
Hidden Bibliographic Details
Other authors / contributors:Wilson, Patricia O'Connor, 1964-
ISBN:9781136012501
1136012508
0750697466
9780750697460
Notes:Includes bibliographical references (pages 163-169) and index.
Print version record.
Summary:The Breakdown of Hierarchy explores the changes that have taken place in the second half of the 20th century and how organizations of all sizes can harness electronic media to open the lines of dialogue and corporate conversation. Never before published case studies of Honeywell, Motorola and Raychem are discussed. Eugene Marlow has been involved with the strategic application of print and electronic media for over 25 years. He has consulted to dozens of organizations in the media, technology, healthcare, consumer products, and non-profit sectors. Dr. Marlow teach.
Other form:Print version: Marlow, Eugene. Breakdown of hierarchy. Boston : Butterworth-Heinemann, ©1997 0750697466
Review by Publisher's Weekly Review

The authors aim to discuss "the evolving role of communication within organizations as shaped by the major changes in technological, climatic, and global forces." Such a sentence is likely to discourage many from reading further. Even though certain readers would welcome a book that sheds light on the complexities of communication within organizations and on how e-mail and other computer-facilitated technologies are affecting the balance of power within such groups, Marlow, who teaches electronic journalism at the City University of New York, and Wilson, a staff member of the Center for Creative Leadership in North Carolina, do not do this. Much of the text consists of quotes patched together. Chapter two, on electronic media, reads like an annotated bibliography. Several of the quotations present contradictory evidence, yet the authors do not attempt to reconcile them, nor do they always add footnotes where they would prove useful. False conclusions abound; for example, the book states that paper communications are too costly, as shown by the declining volume of mail. Yet the next paragraph acknowledges that the demand for more reliable, thus expensive, courier service has risen. This book is a work in progress. (Apr.) (c) Copyright PWxyz, LLC. All rights reserved

(c) Copyright PWxyz, LLC. All rights reserved
Review by Publisher's Weekly Review