Dunn & Haimann's healthcare management /
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| Author / Creator: | Dunn, Rose, author. |
|---|---|
| Edition: | Tenth edition. |
| Imprint: | Chicago, Illinois : Health Administration Press ; Arlington, Virginia : Association of University Programs in Health Administration, [2016] |
| Description: | 1 online resource : illustrations |
| Language: | English |
| Series: | AUPHA/HAP Book AUPHA/HAP Book. |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/12016612 |
Table of Contents:
- Part I: Stepping into management. The supervisor's job, roles, functions, and authority
- The theories and history of management
- Part II: Connective processes. Decision making
- Coordinating organizational activities
- Communicating
- Legal aspects of the healthcare setting
- Part III: Planning. Managerial planning
- Tactical considerations in planning
- Planning tools
- Time management techniques
- Part IV: Organizing. Fundamental concepts of organizing
- Division of work and departmentalization
- Delegation of authority
- Process of reorganization and tools to improve the process
- Committees as an organizational tool
- The informal organization
- Part V: Staffing: human resources management. The staffing process
- The selection process
- Performance appraisals and position changes
- Part VI: Influencing. Giving directives and managing change
- Leadership
- Motivation
- Morale
- Discipline
- Part VII: Controlling. Fundamentals of control and the controlling function
- Budgetary and other control techniques
- Part VIII: Labor relations. The labor union and the supervisor
- Handling grievances
- Emerging influences in healthcare.