Interkulturelle Kompetenz Deutschland-Russland : 20 Critical Incidents mit Lösungmustern.

Interkulturelle Kompetenz Deutschland-Russland : 20 Critical Incidents mit Lösungmustern.

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Bibliographic Details
Author / Creator:	Franzke, Bettina, 1969- author.
Imprint:	Bielefeld : W. Bertelsmann Verlag, 2017.
Description:	1 online resource : illustrations
Language:	German
Subject:	Etiquette -- Germany. Etiquette -- Russia (Federation) International relations. Etiquette. Education. Germany -- Relations -- Russia (Federation) Russia (Federation) -- Relations -- Germany. Russia (Federation) Germany.
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/12333005

Hidden Bibliographic Details
Other authors / contributors:	Henfling, Romy.
ISBN:	9783763958481 3763958487
Notes:	Knowledge Unlatched 101775
Summary:	The reader is presented with 20 case examples, so-called Critical Incidents (CIs), which explain how to ensure a smooth encounter between Germany and Russia. The CIs promote empathy and the ability to switch perspectives. At the same time, they allow for new viewpoints in the context of German-Russian interactions. The publication addresses topics such as hospitality and welcoming culture, the expression of frustration and criticism, action processes, professional collaboration, external image, linguistic exchange, and approaches to overcome language barriers. Each of the 20 case examples from everyday life, school, and university are described by means of questions and possible solutions, which participants in language courses and exchange programmes as well as employees of international organisations can use to prepare themselves for short or long-term stays in Germany or Russia.
Other form:	3-7639-5848-7
Standard no.:	10.3278/6004581w

Description
Physical Description:	1 online resource : illustrations
ISBN:	9783763958481 3763958487