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160718s2016 enk ob 001 0 eng d |
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|a 9781472930248
|q (electronic bk.)
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|a 147293024X
|q (electronic bk.)
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|a 1472930231
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|z 9781472930224
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| 035 |
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|a (OCoLC)953695127
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| 035 |
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9 |
|a (OCLCCM-CC)953695127
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| 037 |
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|a 02795F12-012C-46FC-98B5-F596438390D1
|b OverDrive, Inc.
|n http://www.overdrive.com
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|a N$T
|b eng
|e rda
|e pn
|c N$T
|d N$T
|d OCLCF
|d IDEBK
|d TEFOD
|d YDX
|d OCLCQ
|d U3W
|d NLW
|d OCLCO
|d VLY
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|a MAIN
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|a BUS
|x 085000
|2 bisacsh
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| 100 |
1 |
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|a Hughes, Justin,
|e author.
|0 http://id.loc.gov/authorities/names/no2006100003
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| 245 |
1 |
4 |
|a The Business of excellence :
|b building high-performance teams and organizations /
|c Justin Hughes.
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| 264 |
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1 |
|a London :
|b Bloomsbury Business,
|c 2016.
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| 300 |
|
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|a 1 online resource.
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| 336 |
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|a text
|b txt
|2 rdacontent
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| 337 |
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|a computer
|b c
|2 rdamedia
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| 338 |
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|a online resource
|b cr
|2 rdacarrier
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| 588 |
0 |
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|a Online resource; title from PDF title page (EBSCO, viewed August 29, 2016).
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| 504 |
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|a Includes bibliographical references and index.
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| 505 |
0 |
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|a Half Title; Title; Copyright; Dedication; Contents; List of figures; Acknowledgements; Introduction; Chapter 1 The crux of the issue; Fly the plane; World-.class basics; Learning from experience; The crux of the issue; The problem; The solution; Chapter 2 Excellence -. it starts with you; Looking in the mirror; Setting the standard; The humility of high performers; Leave no stone unturned; Benchmarking (are you up for it?); But we're creative; Summary of key points; The foundations; Chapter 3 Team players for team games (People); Drivers of behaviour
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| 505 |
8 |
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|a You get the behaviour (performance) you train forYou get the behaviour (performance) you reward; Selection for the Red Arrows; The challenge for The Red Arrows; The selection process; The challenge for senior leadership teams; Team banking -. a case study; Developing the high-.performance team -. processes; Summary of key points; Chapter 4 Building the teams and organization you need (Capability); Britain's worst customer service company? (a hotly contended title!); Britain's best team?; Learning to be a fighter pilot; Putting the training to the test; Building the teams you need
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| 505 |
8 |
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|a Building capability in the teamClarity; Alignment; Commitment; The Channel Tunnel -. a case study; Common approach; Communication; Empowerment; Summary of key points; Getting stuff done; Chapter 5 From desire to outcome (Delivery); 5A Plans and planning; Planning for success; Plans and planning; The right solution to the wrong problem; The mission planning process; Aim; Start at the end; Analysis; Threats; External threats; Environmental threats; Internal threats (weaknesses); Strengths; Tactics (where is the best opportunity for success?); Contingencies
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8 |
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|a Upside down at 400mph: What's the plan?Stress testing the assumptions; The Red Team; Differential insight; Leading a planning team; Summary of key points; 5B Communicating the plan; Which guns did you mean?; The concept of briefing; The mechanics of briefing; Fighter pilot mission brief; Briefing -. case study; Summary of key points; 5C Execution; Friction and information overload; Priorities: What's the ball you can't afford to drop?; Recognizing overload; Execution and the art of decision-.making; Case study -. Marks and Spencer; History; Lessons; Conclusion; Summary of key points
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| 505 |
8 |
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|a Chapter 6 Accelerating performance (Learning)An organization with a memory; The Donaldson report; The Francis report; Other sectors; A culture of learning; The debrief; What is a debrief?; A little bit of history; What a debrief isn't; Debrief behaviours; A quick health warning; Actor/.observer bias; Behaviour in practice; Running the debrief; Lead by example; Establish the parameters; Analyse the execution; Review the learning; Notify the learning; Implementation -. when and what; Knowledge management; Conclusion; Summary of key points; Other issues
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| 650 |
|
0 |
|a Teams in the workplace.
|0 http://id.loc.gov/authorities/subjects/sh85148150
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| 650 |
|
0 |
|a Organizational change.
|0 http://id.loc.gov/authorities/subjects/sh85095525
|
| 650 |
|
7 |
|a Management: leadership & motivation.
|2 bicssc
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| 650 |
|
7 |
|a Business strategy.
|2 bicssc
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| 650 |
|
7 |
|a Business & management.
|2 bicssc
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS / Industrial Management
|2 bisacsh
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS / Management
|2 bisacsh
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| 650 |
|
7 |
|a BUSINESS & ECONOMICS / Management Science
|2 bisacsh
|
| 650 |
|
7 |
|a BUSINESS & ECONOMICS / Organizational Behavior
|2 bisacsh
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| 650 |
|
7 |
|a Organizational change.
|2 fast
|0 (OCoLC)fst01047828
|
| 650 |
|
7 |
|a Teams in the workplace.
|2 fast
|0 (OCoLC)fst01144679
|
| 655 |
|
4 |
|a Electronic books.
|
| 903 |
|
|
|a HeVa
|
| 929 |
|
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|a oclccm
|
| 999 |
f |
f |
|i 2df8f051-0ad4-5cd9-80d7-4cc95bd7fa2c
|s a3a46625-e175-526d-b6df-b2d60c628202
|
| 928 |
|
|
|t Library of Congress classification
|a HD66
|l Online
|c UC-FullText
|u https://search.ebscohost.com/login.aspx?direct=true&scope=site&db=e000xna&AN=1286478
|z eBooks on EBSCOhost
|g ebooks
|i 12440986
|
