The young professional's survival guide : from cab fares to moral snares /

Gunsalus (National Center for Professional and Research Ethics, Univ. of Illinois, Urbana-Champaign) discusses how to make ethical choices when problems arise in the workplace. Ethical scenarios are threaded throughout the text to illustrate issues, e.g., giving unauthorized employee discounts and posing as a customer to discover competitors' prices. Every chapter provides recommendations on how to handle various ethical problems. The most interesting chapter is on why things go wrong. The author describes various ways a worker can succumb to unethical temptations, such as rationalizing marginal behavior and yielding to the group, boss, or the system. This chapter also discusses how to avoid problems in the first place by changing one's mind-set of excessive self-interest. Other key topics include whistle-blowing, negotiating in good faith, cultivating a reputation and career, and setting boundaries. An appendix provides various scripts of what to say when confronted with various scenarios. For a more academic approach to behavioral ethics, consult Behavioral Business Ethics, edited by David De Cremer and Ann Tenbrunsel (CH, May'12, 49-5158). Summing Up: Recommended. All collections on career development, workplace behavior, and business ethics. G. E. Kaupins Boise State University

A useful guide to potential ethical issues faced by young people starting out in the workplace, and how to handle them, professional ethics expert Gunsalus uses examples culled from her students and her own experiences to explore various dilemmas and pressures that employees encounter. Posting positive reviews of a product under a false identity, posing as a customer in a competitor's store, or copying course packets for friends are the kinds of situations that, by knowing our values before we face them, Gunsalus argues, we have a better chance of responding in a way that maintains our integrity. Gunsalus helpfully suggests imagining how we would feel if the requested action were recorded and broadcast to the world; as she writes, "how things look from the outside can be an important element in considering what you are willing to do." She also covers relationships in the workplace, suggesting that by adopting a "professional persona" of treating everyone we work with, with courtesy and respect, regardless of our feelings about them, we can prevent most of the typical workplace conflicts from ever happening. In addition, she precisely explains how to report suspected misconduct. (Nov.) (c) Copyright PWxyz, LLC. All rights reserved.

Gunsalus (The College Administrator's Survival Guide) has written the essential manual for people starting their careers by providing authentic examples of ethical dilemmas, responses to possible dilemmas, and potential outcomes gathered from the author's experience in teaching ethics, serving on research review boards, and as an associate provost. Gunsalus's decision-making framework presents key tools for discerning issues of ethics, divided loyalties, or conflicts of interest before making a decision. Equally important is the step-by-step guide for establishing ethical behavior patterns within the workplace and the principles for handling disputes. Verdict Gunsalus's manual offers far more than advice; the conversational tone will appeal to the new professional, summer intern, or recent college graduate.-Jane Scott, George Fox Univ. Lib., Newberg, OR (c) Copyright 2012. Library Journals LLC, a wholly owned subsidiary of Media Source, Inc. No redistribution permitted.