Marketing tourism and hospitality : concepts and cases /

Saved in:
Bibliographic Details
Author / Creator:George, Richard.
Imprint:Cham, Switzerland : Palgrave Macmillan, 2021.
Description:1 online resource (1 volume) : illustrations (black and white, and color).
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12612877
Hidden Bibliographic Details
ISBN:9783030641115
3030641112
3030641104
9783030641108
Notes:Includes bibliographical references and index.
Print version record.
Summary:This textbook explores the fundamental principles of marketing applied to tourism and hospitality businesses, placing special emphasis on SMEs in the international tourism industry. It includes examples from a wide range of destinations, from emerging markets to high-income countries. Taking a comprehensive approach, the book covers the whole spectrum of tourism and hospitality marketing including destination marketing, marketing research, consumer behaviour, and digital and social media marketing. Practical in focus, it gives students the tools, techniques, and underlying theory required to design and implement successful tourism marketing plans. Chapters contain in-depth case studies, including companies like Marine Dynamics Shark Tours (South Africa), Reality Tours & Travel (Mumbai, India), and Makeover Tours (Turkey). Thematic case studies include Halal Tourism in Southeast Asia, and Marketing and Branding Rwanda. These illustrate key concepts and theory, with definitions, key summaries, and discussion questions providing further insights. This textbook is ideal for undergraduate and postgraduate students looking for a comprehensive text with a practical orientation. Richard George is a senior lecturer at ICON College of Technology & Management/Falmouth University in the UK. He was formerly Associate Professor of Marketing at the University of Cape Town (UCT) and Director of the Tourism Research Unit at UCT. His research interests include safety and security issues and consumer behaviour in the travel and tourism industry. He holds a PhD in Marketing from UCT, South Africa.
Other form:Print version: GEORGE, RICHARD. MARKETING TOURISM AND HOSPITALITY. [Place of publication not identified] : PALGRAVE MACMILLAN, 2021 3030641104
Standard no.:10.1007/978-3-030-64111-5

MARC

LEADER 00000cam a2200000Ii 4500
001 12612877
005 20210813213023.0
006 m o d
007 cr cnu---unuuu
008 210517s2021 sz a ob 001 0 eng d
015 |a GBC112003  |2 bnb 
016 7 |a 020087896  |2 Uk 
019 |a 1250347640  |a 1251445015 
020 |a 9783030641115  |q (electronic bk.) 
020 |a 3030641112  |q (electronic bk.) 
020 |z 3030641104 
020 |z 9783030641108 
024 7 |a 10.1007/978-3-030-64111-5  |2 doi 
035 |a (OCoLC)1250638127  |z (OCoLC)1250347640  |z (OCoLC)1251445015 
035 9 |a (OCLCCM-CC)1250638127 
037 |a 9783030641115  |b Springer Nature 
040 |a GW5XE  |b eng  |e rda  |e pn  |c GW5XE  |d EBLCP  |d YDX  |d OCLCO  |d OCLCF  |d UKMGB 
049 |a MAIN 
050 4 |a G155.A1 
072 7 |a BUS081000  |2 bisacsh 
100 1 |a George, Richard. 
245 1 0 |a Marketing tourism and hospitality :  |b concepts and cases /  |c Richard George. 
264 1 |a Cham, Switzerland :  |b Palgrave Macmillan,  |c 2021. 
300 |a 1 online resource (1 volume) :  |b illustrations (black and white, and color). 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
338 |a online resource  |b cr  |2 rdacarrier 
505 0 |a Part I: Understanding Marketing in the Tourism and Hospitality Industry -- Chapter 1: Tourism and Hospitality Marketing Principles -- Chapter 2: Characteristics of Tourism and Hospitality Marketing.-Part 2: Understanding the Tourism and Hospitality Market -- Chapter 3: Tourism and Hospitality Consumer Behaviour -- Chapter 4: Tourism and Hospitality Marketing Research -- Part 3: Designing the Tourism and Hospitality Marketing Strategy -- Chapter 5: Tourism and Hospitality Marketing Planning -- Chapter 6: The Tourism and Hospitality Marketing Environment -- Chapter 7: Market Segmentation, Targeting, and Positioning. -Part 4: Implementing the Tourism and Hospitality Marketing Mix -- Chapter 8: Tourism and Hospitality Products, Branding, and Pricing -- Chapter 9: Tourism Distribution -- Chapter 10: Promoting and Advertising Tourism and Hospitality Products -- Chapter 11: Designing the Tourism and Hospitality Promotions Mix -- Chapter 12: Digital Marketing in Tourism and Hospitality. - Part 5: Understanding Tourism and Hospitality Marketing Issues -- Chapter 13: Quality Service Experiences through Internal and Relationship Marketing -- Chapter 14: Marketing Tourism Destinations. 
504 |a Includes bibliographical references and index. 
520 |a This textbook explores the fundamental principles of marketing applied to tourism and hospitality businesses, placing special emphasis on SMEs in the international tourism industry. It includes examples from a wide range of destinations, from emerging markets to high-income countries. Taking a comprehensive approach, the book covers the whole spectrum of tourism and hospitality marketing including destination marketing, marketing research, consumer behaviour, and digital and social media marketing. Practical in focus, it gives students the tools, techniques, and underlying theory required to design and implement successful tourism marketing plans. Chapters contain in-depth case studies, including companies like Marine Dynamics Shark Tours (South Africa), Reality Tours & Travel (Mumbai, India), and Makeover Tours (Turkey). Thematic case studies include Halal Tourism in Southeast Asia, and Marketing and Branding Rwanda. These illustrate key concepts and theory, with definitions, key summaries, and discussion questions providing further insights. This textbook is ideal for undergraduate and postgraduate students looking for a comprehensive text with a practical orientation. Richard George is a senior lecturer at ICON College of Technology & Management/Falmouth University in the UK. He was formerly Associate Professor of Marketing at the University of Cape Town (UCT) and Director of the Tourism Research Unit at UCT. His research interests include safety and security issues and consumer behaviour in the travel and tourism industry. He holds a PhD in Marketing from UCT, South Africa. 
588 0 |a Print version record. 
650 0 |a Tourism  |x Marketing. 
650 0 |a Hospitality industry  |x Marketing. 
650 7 |a Hospitality industry  |x Marketing.  |2 fast  |0 (OCoLC)fst00961149 
650 7 |a Tourism  |x Marketing.  |2 fast  |0 (OCoLC)fst01153181 
655 0 |a Electronic books. 
655 4 |a Electronic books. 
776 0 8 |i Print version:  |a GEORGE, RICHARD.  |t MARKETING TOURISM AND HOSPITALITY.  |d [Place of publication not identified] : PALGRAVE MACMILLAN, 2021  |z 3030641104  |w (OCoLC)1201386551 
903 |a HeVa 
929 |a oclccm 
999 f f |i 440de38b-44bd-5285-a9c5-2a53fec6c7c8  |s 6855f7fa-6158-5a30-bbd7-5f22d89014b0 
928 |t Library of Congress classification  |a G155.A1  |l Online  |c UC-FullText  |u https://link.springer.com/10.1007/978-3-030-64111-5  |z Springer Nature  |g ebooks  |i 12628485