Understanding street-level bureaucracy /

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Bibliographic Details
Imprint:Bristol : Policy Press, 2016.
Description:1 online resource : illustrations (black and white)
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12615702
Hidden Bibliographic Details
Other uniform titles:University press scholarship online.
Other authors / contributors:Hupe, Peter L., editor.
Hill, Michael J. (Michael James), 1937- editor.
Buffat, AureĢlien, editor.
ISBN:9781447313298
1447313291
9781447321415
1447321413
9781447321408
1447321405
9781447313267
Notes:Includes bibliographical references and index.
Online resource; title from home page (viewed on November 26, 2015).
Summary:This edited volume provides a state of the art account of theory and research on modern street-level bureaucracy. It includes discussions of the varying roles of public officials who fulfill their tasks while interacting with the public. Such officials carry out public tasks in the delivery of benefits and services, and also in the regulation of social and economic behaviour.