Relational well-being in policy implementation in Mexico : the Oportunidades-Prospera conditional cash transfer /

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Bibliographic Details
Author / Creator:Ramírez, Viviana, author.
Imprint:Cham, Switzerland : Palgrave Macmillan, [2021]
Description:xv, 270 pages : illustrations (black and white) ; 22 cm
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/12626796
Hidden Bibliographic Details
ISBN:9783030747046
3030747042
9783030747053 (PDF ebook)
Notes:Includes bibliographical references and index.
Summary:This book provides key insights into the nature of officer-recipient relationships and shows how they have non-negligible impacts on the way recipients feel and think about themselves and their lives using mixed methods and subjective and psychosocial well-being approaches. The importance of placing well-being at the heart of policy is widely accepted. Yet, it is far less clear how this can be translated into practice. Discussion has tended to focus on the outcomes of policy and particularly on the metrics to assess well-being. While these are important debates, they can obscure an equally vital dimension: the processes of policies and the effect that implementation can have on the experiences and ultimately well-being outcomes of the recipients. This is the subject matter of this book. By taking the world-renowned case of the Oportunidades-Prospera conditional cash transfer programme in Mexico, it provides an in-depth account of interactions between officers and recipients and how these influenced programme delivery and well-being outcomes. It particularly scrutinizes the implementation of the health conditionalities of Oportunidades-Prospera by physicians working in the health clinics of rural and indigenous localities.
Other form:ebook version : 9783030747053
Table of Contents:
  • 1. Introduction
  • Subjective Well-being and Public Policy
  • Relationships in Well-being and Public Policy
  • The Oportunidades-Prospers Program and the Officer-Recipient Interactions
  • Contributions and Structure of This Book
  • Methodological Notes
  • The Research Design
  • The Well-being Framework: Inner Well-being (IWB)
  • Quantitative Scales
  • Inner Well-Being Model (IWB)
  • Subjective Well-being (SWB)
  • Quality of Relationships with Officers scale (QoR)
  • The Research Contexts
  • Nexpan and Cualcan: Brief Descriptions
  • Health Clinics in Nexpan and Cualcan
  • Participants
  • Participants of the Qualitative Study
  • Participants of the Quantitative Study
  • Bibliography
  • 2. Well-Being: A Framework to Assess Relationships in Policy Implementation
  • Subjective Well-Being
  • Differing Subjective Well-Being Approaches
  • The Overarching Significance of Relationships for Well-Being
  • Relationships in SWB and PWB
  • Relationships in Critical Well-being Approaches
  • Relational Well-Being in Social Policy
  • Frontline Officers: From the Control Over Resources to the Potential Well-Being Impacts
  • Officer-recipient Relationships
  • Summary
  • Bibliography
  • 3. Oportunidades-Prospera and the Provision of Health Care
  • Social Protection Programs and Oportunidades-Prospera
  • Oportunidades-Prospera
  • The Historical Evolution in Brief
  • Distinctive Features of Oportunidades-Prospera
  • Evaluations and Broad Results of the Program
  • Quantitative Evaluations
  • Qualitative Evaluations: Focus on Relationships
  • Evaluations from a Well-Being Perspective
  • The provision of health in Oportunidades-Prospera
  • Empirical Evidence of the Implementation of Health
  • Summary
  • Bibliography
  • 4. Street-Level Bureaucrats: From Obedience to Participation
  • The Context of Implementation: Between the Program's Discourse and the Officer's Job Position
  • Oportunidades-Prospera's Discourse of Conditionality
  • Identities and Intersectionality
  • Temporary Officer Versus Permanent Officer
  • The Officer-Recipient Relationship: From Obedience to Empathy
  • Authority through Power and Obedience: Permanent Officers
  • Authority through Communication and Support: Temporary Officers
  • The Good and the Bad Recipient
  • Explaining Opposing Relationships
  • Having a Contract
  • The Health Ministry
  • Relationships Among Staff
  • Relationships Within Localities
  • The Wider Culture of Discrimination in Mexico
  • Summary
  • Bibliography
  • 5. Recipients: Between Medical Attention and Mistreatment
  • The Centrality of Oportunidades-Prospera for Well-Being
  • From Medical Attention to Mistreatment
  • Ambivalent Interactions with Officers
  • Communication, Kindness, and Dedication: Relationships with (Temporary) Officers in Cualcan
  • Mistreatment, Humiliation, and Abuse of Power: Relationships with (Permanent) Officers in Nexpan
  • Narratives of Well-Being During Policy Delivery
  • Summary
  • Bibliography
  • 6. The Well-Being Impacts of Officer-Recipient Relations: A Quantitative Perspective
  • Participants
  • Measures
  • The Inner Well-Being Scale
  • Interpreting the IWB Factors
  • The Quality of Officer-Recipient Relationships Scale
  • Interpreting the QoR Factors
  • Mapping the Well-Being of Oportunidades-Prospera's Recipients
  • Relationships in Policy Implementation and Their Well-Being Impacts
  • The Quality of the Relationship with Officers in Nexpan and Cualcan
  • The Well-Being Effects of Frontline Officers
  • Summary
  • Bibliography
  • 7. Conclusion
  • The Characteristics and Quality of Officer-Recipient Relationships
  • Factors Mediating the Officer-Recipient Relationship
  • The Implications of Relationship Quality Over the Program's Outcomes
  • Well-Being and Policy-Engendered Relationships
  • The Shape of the Well-Being of Oportunidades-Prospera, Recipients in Nexpan and Cualcan
  • The Significance of Oportunidades-Prospera in the IWB of Recipients
  • Inner Well-Being and the Relationship Between Officers and Recipients
  • Academic, Methodological, and Policy Implications
  • The Need for a Broader Outlook Toward Relationships and Well-Being
  • Methodological Contributions
  • The Value of a Well-Being Lens in Public Policy in Practice
  • Policy Implications of the Well-Being Impacts of Officer-Recipient Interactions
  • Bibliography
  • Index