The great unheard at work : understanding voice and silence in organisations /
Saved in:
| Author / Creator: | Cole, Mark, 1960- author. |
|---|---|
| Imprint: | Abingdon, Oxon ; New York, NY : Routledge, Taylor & Francis Group, 2023. ©2023 |
| Description: | xi, 235 pages : illustrations (black and white) ; 25 cm |
| Language: | English |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13149114 |
MARC
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| 020 | |a 1032283971 |q hardcover | ||
| 020 | |a 9781032284026 |q paperback | ||
| 020 | |a 1032284021 |q paperback | ||
| 020 | |z 9781003296683 |q electronic book | ||
| 020 | |z 9781000856033 |q electronic publication | ||
| 020 | |z 9781000855951 |q electronic book | ||
| 035 | |a (OCoLC)1346617902 | ||
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| 050 | 0 | 0 | |a HD57.7 |b .C6438 2023 |
| 082 | 0 | 0 | |a 658.4/092 |2 23/eng/20221128 |
| 100 | 1 | |a Cole, Mark, |d 1960- |e author. | |
| 245 | 1 | 4 | |a The great unheard at work : |b understanding voice and silence in organisations / |c Mark Cole and John Higgins. |
| 264 | 1 | |a Abingdon, Oxon ; |a New York, NY : |b Routledge, Taylor & Francis Group, |c 2023. | |
| 264 | 4 | |c ©2023 | |
| 300 | |a xi, 235 pages : |b illustrations (black and white) ; |c 25 cm | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 504 | |a Includes bibliographical references and index. | ||
| 520 | |a "Silence always has something to say - it's never neutral and speaks volumes if people are willing to hear. Our response to silence is often to dismiss or end it, to block it out with noise. Instead, silence needs to be taken seriously. This book explores the importance of understanding silence and shows how we can move from merely listening to truly hearing those around us. The interplay of voice and silence in organisational life is not straightforward. We can feel pressured to speak and compelled to keep our silence. Knowing how to read silence, to make sense of its generative and degenerative capacity, is a rarely developed skill among managers and leaders at all levels - who have been brought up to see silence as evidence of compliance or a weakness to be addressed. But it is a critical skill for managers and employees alike. Written by two experts in organisational development, this book explores different types of silence and their implications for organisational practice, digging into the theoretical roots and engaging with real stories and voices. It provides everyone at work with an understanding of the different meanings of silence and how to engage well with it. When to stay with it, when to join in with it and when to be struck by what's not being said and do something about it. The Great Unheard at Work is essential reading for corporate leaders, HR professionals in all sectors, business students, professionals and anyone interested in leadership development"-- |c Provided by publisher. | ||
| 650 | 0 | |a Leadership. | |
| 650 | 0 | |a Silence |x Psychological aspects. | |
| 650 | 0 | |a Communication in management. | |
| 650 | 7 | |a Communication in management. |2 fast |0 (OCoLC)fst00870174 | |
| 650 | 7 | |a Leadership. |2 fast |0 (OCoLC)fst00994701 | |
| 650 | 7 | |a Silence |x Psychological aspects. |2 fast |0 (OCoLC)fst01118517 | |
| 700 | 1 | |a Higgins, John, |d 1962 June 27- |e author. | |
| 776 | 0 | 8 | |i Online version: |a Cole, Mark. |t Great unheard at work |d New York, NY : Routledge, 2023 |z 9781003296683 |w (DLC) 2022047419 |
| 929 | |a cat | ||
| 999 | f | f | |s bc7095cf-ed72-4ebe-9a70-bfcbcfbf87cc |i 325ad2a8-5216-435c-bf60-7036814cb0ff |
| 928 | |t Library of Congress classification |a HD57.7.C6438 2023 |l JRL |c JRL-Gen |i 13289121 | ||
| 927 | |t Library of Congress classification |a HD57.7.C6438 2023 |l JRL |c JRL-Gen |e SHAP |b 118554454 |i 10504017 | ||
