Intelligent enterprise : a knowledge and service based paradigm for industry /

Intelligent enterprise : a knowledge and service based paradigm for industry /

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Bibliographic Details
Author / Creator:	Quinn, James Brian, 1928-2012
Imprint:	New York : Free Press ; Toronto : Maxwell Macmillan Canada ; New York : Maxwell Macmillan International, c1992.
Description:	xx, 473 p. : ill. ; 24 cm.
Language:	English
Subject:	Organizational effectiveness Organizational change Customer services Technological innovations Customer services. Organizational change. Organizational effectiveness. Technological innovations.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/1350120

Hidden Bibliographic Details
ISBN:	0029256151
Notes:	Includes bibliographical references and index.

Description
Summary:	Quinn argues that the successful firms of the 1990s will be service oriented and will use innovative techonology to increase the range and improve the range of their services. Rapid response will be objective and flexibiltiy of management style will be the means.
Physical Description:	xx, 473 p. : ill. ; 24 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	0029256151