Joint cognitive systems : patterns in cognitive systems engineering /
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| Author / Creator: | Woods, David D., 1952- author. |
|---|---|
| Imprint: | Boca Raton : CRC/Taylor & Francis, 2006. ©2006 |
| Description: | 1 online resource (ix, 219 pages) : illustrations |
| Language: | English |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13593690 |
Table of Contents:
- Preface
- Core Activities and Values
- Adaptability versus Limits
- Complementarity
- Core Values of CSE in Practice
- On Systems in CSE
- Patterns
- Discovering Patterns in Joint Cognitive Systems at Work
- A JCS at Work
- Joint Cognitive Systems Adapt to Cope With Complexity
- Adaptation in Joint Cognitive Systems at work
- Being Bumpable
- The Story: A Delay
- The Intensive Care Unit the Scene, the Cast, and BackDrop
- Coping with Complexity: Parceling out beds by the Bedmeister
- Artifacts as Tools: The Bed Book
- Preparing for Demand > Supply Situations
- Son of coping: Building an ICU from Scratch
- Piling Pelion on Ossa: Escalating Demands
- Observations on the Incident
- Discovery as Functional Synthesis
- 'Being Bumpable' as An Example of Studying a JCS at work
- Insight and Functional Synthesis
- Shaping the Conditions of Observation
- Three Families of Methods
- Converging Operations
- The Psychologist's Fallacy
- Functional Syntheses, Laws, and Design
- Properties of Functional Syntheses
- On Laws that Govern Joint cognitive Systems at Work
- Challenges To Inform Design
- Patterns in How Joint Cognitive Systems Work
- Archetypical Stories of Joint Cognitive Systems at Work
- Demands and Adaptation
- Affordances
- Coordination
- Resilience
- Story Archetypes in 'Being Bumpable'
- Anomaly Response
- Control Centers in Action
- Cascading Effects
- Interventions
- Revision
- Fixation
- Generating Hypotheses
- Recognizing Anomalies
- The Puzzle of Expectancies
- Control of Attention
- Alarms and Directed Attention
- Updating Common Ground When a Team Member Returns
- Updating a Shared Frame of Reference
- Patterns in Anomaly Response
- Patterns in Multi-Threaded Work
- Managing Multiple Threads in Time
- Tempo
- Escalation
- Coupling
- Premature Narrowing
- Reframing
- Dilemmas
- Over-Simplifications
- Automation Surprises
- The Substitution Myth
- Surprises about Automation
- Brittleness
- Managing Workload in Time
- Tailoring
- Failure of Machine Explanation
- Why is technology so Often Clumsy?
- Making Automation a Team Player
- A Coordination Breakdown in Response to a Disrupting Event
- On People and Computers in Jcss at Work
- Envisioning The Impact of New Technology
- Responsibility in Joint Cognitive Sytems at Work
- Problem-Holders
- Goal Conflicts
- Adapting to Double Binds
- Literal-Minded Agents
- Norbert's Contrast
- Directions for Designing Joint Cognitive Systems that Include Robotic Platforms
- Reverberations of New Robotic Technologies
- Laws that Govern Jcss at Work
- A Tactic to Reduce the Mis-Engineering of Joint Cognitive Systems
- Five Families of First Principles or Laws
- Laws That Govern Joint Cognitive Systems at work
- Generic Requirements to Design Joint Cognitive Systems that Work
- Design Responsibility
- Patterns and Stories
- Bibliography
- Appendix A.
- Appendix B.
- Author Index
- Subject Index