The services shift : seizing the ultimate offshore opportunity /

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Bibliographic Details
Author / Creator:Kennedy, Robert E. (Robert Emmett), 1962-
Imprint:Upper Saddle River, N.J. : FT Press, ©2009.
Description:1 online resource (xviii, 330 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13596385
Hidden Bibliographic Details
Other authors / contributors:Sharma, Ajay, 1971-
ISBN:0137133502
9780137133505
0137011547
9780137011544
Notes:Includes bibliographical references and index.
Original version xviii, 330 p. : ill. ; 24 cm.
Summary:"Leading researchers Robert E. Kennedy and Ajay Sharma reveal how services offshoring works in both industries and individual companies, and show how to define and implement realistic services-sourcing goals for your organization. You'll learn who's involved in services offshoring, understand leading business models, and tour the main geographical centers - from China and India to Hungary, Russia, Morocco, Brazil, South Africa, and Mauritius." "Drawing on detailed interviews with participants, the authors review the management skill sets associated with successful services offshoring. Next, they assess policy initiatives in both developing and developed countries, including U.S. proposals aimed at restricting the offshoring of services. Finally, they preview the newest trends in services globalization, helping you prepare for the world as it will be - next year, five years from now, and in a decade."--Jacket.
Other form:0137133502 9780137133505