Trailblazers : how top business leaders are accelerating results through inclusion and diversity /
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| Author / Creator: | Anderson, Redia. |
|---|---|
| Imprint: | Hoboken, NJ : Wiley ; Chichester : John Wiley [distributor], 2010. |
| Description: | 1 online resource (xxvi, 229 pages) |
| Language: | English |
| Subject: | |
| Format: | E-Resource Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13599440 |
Table of Contents:
- Foreword
- Acknowledgments
- Preface
- 1. Meet the Trailblazers
- Michael Collins, American Airlines
- Elizabeth A. Campbell, Andrews Kurth, LLP
- Ana Duarte McCarthy, Citi
- Steve Bucherati, The Coca-Cola Company
- Gilbert "Gil" F. Casellas, Dell
- Kiersten Robinson, Ford Motor Company
- Ron Glover, IBM
- Deborah "Deb" Dagit, Merck & Company
- Susan Johnson, Pitney Bowes
- Francene Young, Shell
- Rohini Anand, PhD, Sodexo
- Magda Yrizarry, Verizon Communications, Inc
- 2. The CEO's Role in Success: Commitment
- CEO Commitment Is Four-Fold
- Commitment Signals Importance
- Walking the Walk
- 3. Trailblazers: Chief Diversity Officer's Role in Success
- Building, Collaborating, Leading, and Leaving a Legacy
- 7.5 Critical Competencies of Effective CDOs In Their Own Words-On Being an Effective Leader of Inclusion and Diversity
- 4. Communicating the Vision
- A Variety of Communications Vehicles Are Required
- 5. Accountability for Results
- Hard Impact from the "Soft" Stuff
- It Takes a Village
- Embracing Resistance
- Why Resistance Occurs
- 6. Middle Managers: Much-Maligned Malcontents or Implementation Powerhouses?
- Focus
- Road Maps and Milestones
- The "Numbas": Numbers and Metrics
- Performance Management and Recognition
- 7. Changing the Culture Through Education: Why Diversity Training Doesn't Work-and How to Fix It
- The Myth about Inclusion and Diversity Training
- Training as a Tool to Reduce the Threat of Lawsuits
- Many Leaders Want to Follow the Path of Least Resistance
- How to Make Inclusion and Diversity Education Worth the Investment
- Including Education and Training Measures in the Audit
- One Size Does Not Fit All
- Develop Processes Your Leaders Will Use to Reinforce the Learning Immediately and Long Term
- Develop an Effective Evaluation Process
- Identify the Facilitators for Delivery of Inclusion and Diversity Efforts
- Evaluate All Company Training and Education from a Diversity Perspective
- Develop Scorecards for Diversity and Inclusion Training
- What Trailblazers Are Saying and Doing . . ..
- 8. Sticky StrategiesTM to Keep Your Pipeline Filled
- Finding the Right First Step
- Sticky Strategies That Work
- Mentoring, Sponsoring, and Coaching
- Succession Planning
- Representation Tracking
- 9. Community Involvement and Social Responsibility: Is It Just Good Public Relations or Is There More?
- Community Involvement: A Responsibility and Good Business
- Linking Diversity Efforts and Community Involvement
- Leading the Way through Supporting Professional Associations
- Building Bridges through Learning and Trust
- Engaging Employees for Increased Commitment
- Connecting to Global Communities
- 10. Global Diversity and Inclusion
- Adopting a Global Mindset
- Technology and Global Diversity
- Differences Matter
- Inequality Is Global
- Generalize; Don't Stereotype
- Journey from Equal Employment Opportunity to Inclusion and Diversity
- Customers Exercise Their Choices
- Global Diversity and Talent Management
- Accelerating Results
- 11. Marketplace/Brand Eminence
- Relationship of Inclusion and Diversity to the Marketplace
- Evaluations and Recognitions: Double-Edged Swords?
- Making the Words and the Music Match
- 12. And the Reseach Says . . . : Facts vs. Myths
- Introduction
- Are Leaders of Color the Best Leaders of Diversity Initiatives?
- Deep-Level Diversity versus Surface-Level Diversity Perspectives
- Universities Employing Professionals of Color: What Are Their Results?
- Strategic Priorities of Diversity and Inclusion
- Type and Extent of Diversity Activities
- Is It All about the Money for Employees of Color?
- Are All Employees Sensitive to Diversity Climate Issues?
- The Impact of Diversity on Climate for Employees of Color and the Outcomes
- Research Setting: U.S. Business Schools
- Research Summary
- 13. Diversity and Inclusion Councils: Internal and External
- Strengthening Connectivity inside the Organization
- External Diversity Councils: Inviting the Outside In
- Fast-Forward
- 14. Employee Resource Groups or Networks
- Networks for Business Advancement
- ERGs
- Types of Employee Resource Groups
- Chaired by Senior Management
- A Deeper Look at ERGs/Networks and D & I
- Rewards and Recognition
- A Question of Faith
- Tracking Employee Resource Groups
- More Than One Way to Achieve Results
- Budgets for ERGs
- A Word about Social Networking
- 15. Supplier Diversity: A Strategic Procurement Choice
- First Tier, Second Tier-Where to Focus?
- Supplier Diversity at Its Core
- Does Supplier Diversity Translate into Results for the Business?
- Opportunity Is the Key Word
- Reaching Out to Diverse Suppliers
- Defining Goals within a Company
- Measures of Success
- Appendix: Study Methodology and Samples
- Notes
- Index