The coaching manual : the definitive guide to the process, principles and skills of personal coaching /
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Author / Creator: | Starr, Julie. |
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Edition: | 3rd ed. |
Imprint: | Harlow, England ; New York : Prentice Hall, 2011. |
Description: | 1 online resource (viii, 317 pages) : illustrations |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13601038 |
Table of Contents:
- Acknowledgements
- 1. Introduction
- The purpose of this book
- What is personal coaching?
- Coaching in business
- Personal coaching: life/lifestyle
- A comparison of coaching and therapy
- Chapter summary: Introduction
- 2. Collaborative coaching
- What does collaborative coaching mean?
- Non-directive versus directive language
- Attributes of a good coach
- Chapter summary: Collaborative coaching
- 3. Coaching principles or beliefs
- Operating principles for coaches
- Maintain a commitment to support the individual
- Build the coaching relationship on truth, openness and trust
- The coachee is responsible for the results they are generating
- The coachee is capable of much better results than they are currently generating
- Focus on what the coachee thinks and experiences
- Coachees can generate perfect solutions
- The conversation is based on equality
- Chapter summary: Coaching principles or beliefs
- 4. Fundamental skills of coaching
- Can anyone coach?
- Skill one - building rapport or relationship
- Skill two - different levels of listening
- Skill three - using intuition
- Skill four - asking questions
- Skill five - giving supportive feedback
- Chapter summary: Fundamental skills of coaching
- 5. Barriers to coaching
- Physical and environmental barriers
- Behavioural barriers: 'what not to do'
- Chapter summary: Barriers to coaching
- 6. Coaching conversations: the coaching path
- The coaching path: guiding principles
- Stage one - establish conversation
- Stage two - identify topic and goal
- Stage three - surface understanding and insight
- Stage four - shape agreements and conclusions
- Stage five - completion/close
- The coaching path: make the process your own
- Chapter summary: Barriers to coaching
- 7. Coaching assignment: structure and process
- Four stages of a coaching assignment
- Stage one - establish the context for coaching
- Stage two - create understanding and direction
- Stage three - review/confirm learning
- Stage four - completion
- A framework for coaching
- Chapter summary: Coaching assignment: structure and process
- 8. Emotional maturity and coaching
- What is emotional maturity?
- Emotional maturity - four competences
- Chapter summary: Emotional maturity and coaching
- 9. Becoming a coach
- What do we mean - 'become a coach'?
- So you want to be a coach?
- Paid coach or unpaid coach?
- Professional coaching - 'just coach' or 'coach and also ...'?
- What kind of coach are you?
- How do you equip yourself to be a great coach?
- Chapter summary: Becoming a coach
- 10. Summary and close
- Key points of learning
- The future of coaching
- Taking your learning forward
- Chapter summary: Summary and close
- Toolkit: Practising Coaching Behaviours and Building Assignments
- Part 1. Strengthen your skills
- Activity 1.1. Help someone else find their answer
- Activity 1.2. Meditation for non-judgement
- Activity 1.3. Developing deep listening
- Activity 1.4. Get some feedback
- Activity 1.5. Building a clear goal
- Part 2. Building blocks
- Building block 2.1. Coaching overview document
- Building block 2.2. Getting a first session started
- Building block 2.3. Summary of a first session
- Building block 2.4. Feedback interview document
- Index