The coaching manual : the definitive guide to the process, principles and skills of personal coaching /

Saved in:
Bibliographic Details
Author / Creator:Starr, Julie.
Edition:3rd ed.
Imprint:Harlow, England ; New York : Prentice Hall, 2011.
Description:1 online resource (viii, 317 pages) : illustrations
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13601038
Hidden Bibliographic Details
ISBN:9780273740582
027374058X
Notes:Print version record.
Other form:Print version: 9786613056146
Standard no.:9786613056146
Table of Contents:
  • Acknowledgements
  • 1. Introduction
  • The purpose of this book
  • What is personal coaching?
  • Coaching in business
  • Personal coaching: life/lifestyle
  • A comparison of coaching and therapy
  • Chapter summary: Introduction
  • 2. Collaborative coaching
  • What does collaborative coaching mean?
  • Non-directive versus directive language
  • Attributes of a good coach
  • Chapter summary: Collaborative coaching
  • 3. Coaching principles or beliefs
  • Operating principles for coaches
  • Maintain a commitment to support the individual
  • Build the coaching relationship on truth, openness and trust
  • The coachee is responsible for the results they are generating
  • The coachee is capable of much better results than they are currently generating
  • Focus on what the coachee thinks and experiences
  • Coachees can generate perfect solutions
  • The conversation is based on equality
  • Chapter summary: Coaching principles or beliefs
  • 4. Fundamental skills of coaching
  • Can anyone coach?
  • Skill one - building rapport or relationship
  • Skill two - different levels of listening
  • Skill three - using intuition
  • Skill four - asking questions
  • Skill five - giving supportive feedback
  • Chapter summary: Fundamental skills of coaching
  • 5. Barriers to coaching
  • Physical and environmental barriers
  • Behavioural barriers: 'what not to do'
  • Chapter summary: Barriers to coaching
  • 6. Coaching conversations: the coaching path
  • The coaching path: guiding principles
  • Stage one - establish conversation
  • Stage two - identify topic and goal
  • Stage three - surface understanding and insight
  • Stage four - shape agreements and conclusions
  • Stage five - completion/close
  • The coaching path: make the process your own
  • Chapter summary: Barriers to coaching
  • 7. Coaching assignment: structure and process
  • Four stages of a coaching assignment
  • Stage one - establish the context for coaching
  • Stage two - create understanding and direction
  • Stage three - review/confirm learning
  • Stage four - completion
  • A framework for coaching
  • Chapter summary: Coaching assignment: structure and process
  • 8. Emotional maturity and coaching
  • What is emotional maturity?
  • Emotional maturity - four competences
  • Chapter summary: Emotional maturity and coaching
  • 9. Becoming a coach
  • What do we mean - 'become a coach'?
  • So you want to be a coach?
  • Paid coach or unpaid coach?
  • Professional coaching - 'just coach' or 'coach and also ...'?
  • What kind of coach are you?
  • How do you equip yourself to be a great coach?
  • Chapter summary: Becoming a coach
  • 10. Summary and close
  • Key points of learning
  • The future of coaching
  • Taking your learning forward
  • Chapter summary: Summary and close
  • Toolkit: Practising Coaching Behaviours and Building Assignments
  • Part 1. Strengthen your skills
  • Activity 1.1. Help someone else find their answer
  • Activity 1.2. Meditation for non-judgement
  • Activity 1.3. Developing deep listening
  • Activity 1.4. Get some feedback
  • Activity 1.5. Building a clear goal
  • Part 2. Building blocks
  • Building block 2.1. Coaching overview document
  • Building block 2.2. Getting a first session started
  • Building block 2.3. Summary of a first session
  • Building block 2.4. Feedback interview document
  • Index