Feedback toolkit : 16 tools for better communication in the workplace, second edition /

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Bibliographic Details
Author / Creator:Maurer, Rick.
Edition:2nd ed.
Imprint:Boca Raton, Fla. : CRC Press, ©2011.
Description:1 online resource
Language:English
Subject:
Format: E-Resource Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/13605862
Hidden Bibliographic Details
Varying Form of Title:16 tools for better communication in the workplace
Sixteen tools for better communication in the workplace
ISBN:9781439877111
1439877114
9781439877036
1439877033
9781439877104
1439877106
9781439884584
1439884587
9781439840931
1439840938
Notes:Includes bibliographical references and index.
Summary:Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Management by Wandering AroundPositive Feedback for TeamsConducting a Performance Review Acid Bath FeedbackProviding Feedback as a MentorOpen-Book ManagementTools for Receiving FeedbackPreparing to Receive FeedbackGuidelines for Receiving FeedbackDon't Forget SARA (Surprise, Anger, Rationalization, Acceptance)Feedback from StaffFeedback from Your BossFeedback from PeersFeedback from a CoachFeedback from Questionnaires.
Other form:Print version: Feedback toolkit : 16 tools for better communication in the workplace. Second edition. Boca Raton, Florida : CRC Press, ©2011 xv, 65 pages 9781439840931

MARC

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100 1 |a Maurer, Rick. 
245 1 0 |a Feedback toolkit :  |b 16 tools for better communication in the workplace, second edition /  |c Rick Maurer. 
246 3 0 |a 16 tools for better communication in the workplace 
246 3 |a Sixteen tools for better communication in the workplace 
250 |a 2nd ed. 
260 |a Boca Raton, Fla. :  |b CRC Press,  |c ©2011. 
300 |a 1 online resource 
336 |a text  |b txt  |2 rdacontent 
337 |a computer  |b c  |2 rdamedia 
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504 |a Includes bibliographical references and index. 
505 0 |a Using the Toolkit; About Feedback; When Feedback Works; What Gets in the Way; General Guidelines; Applying the Guidelines; The Importance of Dialogue; ; Tools for Giving Feedback; Learning from Mistakes; A "What Are We Doing" Meeting; Expectations for Exchange; Project Debriefing; How's Our Team Doing?; Management by Wandering Around; Positive Feedback for Teams; Conducting a Performance Review; Acid Bath Feedback; Providing Feedback as a Mentor; Open-Book Management Tools for Receiving Feedback; Preparing to Receive Feedback; Guidelines for Receiving Feedback; Don't Forget SARA (Surprise, Anger, Rationalization, Acceptance); Feedback from Staff; Feedback from Your Boss; Feedback from Peers; Feedback from a Coach; Feedback from Questionnaires. 
520 8 |a Using the ToolkitAbout FeedbackWhen Feedback WorksWhat Gets in the WayGeneral GuidelinesApplying the GuidelinesThe Importance of DialogueTools for Giving FeedbackLearning from MistakesA "What Are We Doing" MeetingExpectations for ExchangeProject DebriefingHow's Our Team Doing?Management by Wandering AroundPositive Feedback for TeamsConducting a Performance Review Acid Bath FeedbackProviding Feedback as a MentorOpen-Book ManagementTools for Receiving FeedbackPreparing to Receive FeedbackGuidelines for Receiving FeedbackDon't Forget SARA (Surprise, Anger, Rationalization, Acceptance)Feedback from StaffFeedback from Your BossFeedback from PeersFeedback from a CoachFeedback from Questionnaires. 
650 0 |a Communication in personnel management.  |0 http://id.loc.gov/authorities/subjects/sh85029084 
650 0 |a Feedback (Psychology)  |0 http://id.loc.gov/authorities/subjects/sh85047647 
650 2 |a Feedback  |0 https://id.nlm.nih.gov/mesh/D005246 
650 6 |a Communication en direction du personnel. 
650 6 |a Rétroaction (Psychologie) 
650 7 |a Communication in personnel management  |2 fast 
650 7 |a Feedback (Psychology)  |2 fast 
776 0 8 |i Print version:  |t Feedback toolkit : 16 tools for better communication in the workplace.  |b Second edition.  |d Boca Raton, Florida : CRC Press, ©2011  |h xv, 65 pages  |z 9781439840931 
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