The spirit of kaizen : creating lasting excellence one small step at a time /

The spirit of kaizen : creating lasting excellence one small step at a time /

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Bibliographic Details
Author / Creator:	Maurer, Robert.
Imprint:	New York : McGraw-Hill, ©2013.
Description:	1 online resource (1 volume) : illustrations
Language:	English
Subject:	Organizational effectiveness. Organizational change. Management. Organizational Innovation Management Organizational change Organizational effectiveness
Format:	E-Resource Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/13609706

Hidden Bibliographic Details
Varying Form of Title:	Creating lasting excellence one small step at a time
ISBN:	9780071796187 0071796185 1283688255 9781283688253 9780071796170 0071796177
Notes:	Includes bibliographical references and index. Print version record.
Summary:	Filled with practical tips and ready-to-use tools; this handbook presents simple but powerful techniques that can be applied to almost any workplace situation; especially when youre trying to navigate the stormy waters of radical change; high-pressure deadlines; and cutthroat competition. --
Other form:	Print version: Maurer, Robert. Spirit of kaizen. New York : McGraw-Hill, ©2013 9780071796170

Table of Contents:

A swift introduction to kaizen
Boost morale
Contain costs
Improve quality
Develop new products and services
Increase sales
Reduce health-care expenses
When small steps are too hard : what to do.