Make change happen : get to grips with managing change in business /
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Author / Creator: | Coyne, Ian, author. |
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Edition: | First edition. |
Imprint: | Harlow, England : Pearson, 2014. |
Description: | 1 online resource (xi, 208 pages) : illustrations |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13625903 |
Table of Contents:
- Cover
- Contents
- About the author
- Introduction: Why Making Change Happen is so Important
- Part 1: What to do before you start
- 1 What do you mean by 'done'?
- 2 A im for A+ and you will get an A
- 3 How to plan for successful change: Hooks
- 4 How to plan for successful change: Change Pieces
- 5 How to plan for successful change: Re-estimation
- 6 Always think of getting more
- 7 Understand the emotional bank account
- 8 The personal touch
- Part 2: What to do when you start
- 9 How to describe change
- 10 Agreeing on A
- 11 Start with a big rock in the pond
- 12 The change curve
- 13 Writing great change communications
- 14 A simple change plan
- Part 3: What to do in the middle
- 15 How it feels in the middle
- 16 Little changes, little celebrations
- 17 Closing the gate behind people
- 18 Agreeing what is agreed and what is not
- Part 4: What to do at the end
- 19 Focusing on the middle and not the end (yet)
- 20 How to deal with 'not nice change'
- 21 The signs of failure
- 22 The golden rules of starting again
- Index