Innovating analytics : word of mouth index--how the next generation of net promoter can increase sales and drive business results /
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Author / Creator: | Freed, Larry, author. |
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Imprint: | Hoboken, New Jersey : John Wiley & Sons, [2013] ©2013 |
Description: | 1 online resource (1 volume) : illustrations |
Language: | English |
Subject: | |
Format: | E-Resource Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/13639632 |