Mass customization : the new frontier in business competition /

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Bibliographic Details
Author / Creator:Pine, B. Joseph
Imprint:Boston, Mass. : Harvard Business School Press, c1993.
Description:xxi, 333 p. : ill. ; 24 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/1377191
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ISBN:0875843727 : $29.95
Notes:Includes bibliographical references (p. 301-322) and index.
Table of Contents:
  • Foreword
  • Preface
  • Acknowledgments
  • Part I. The Shift from Mass Production to Mass Customization
  • 1.. Once Upon a Time
  • 2.. The System of Mass Production
  • 3.. The Emerging System of Mass Customization
  • 4.. Determining the Shift to Mass Customization
  • 5.. The Old Competition: How Mass Production Companies Faltered
  • 6.. The New Competition: How Mass Customization Companies Succeeded
  • Part II. Exploring the New Frontier in Business Competition
  • 7.. Developing a Strategy for Mass Customization
  • 8.. Mass-Customizing Products and Services
  • 9.. Transforming the Organization for Mass Customization
  • 10.. Exploring the New Frontier
  • Appendix Research on Market Turbulence
  • Notes
  • Index