Mass customization : the new frontier in business competition /
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Author / Creator: | Pine, B. Joseph |
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Imprint: | Boston, Mass. : Harvard Business School Press, c1993. |
Description: | xxi, 333 p. : ill. ; 24 cm. |
Language: | English |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1377191 |
Table of Contents:
- Foreword
- Preface
- Acknowledgments
- Part I. The Shift from Mass Production to Mass Customization
- 1.. Once Upon a Time
- 2.. The System of Mass Production
- 3.. The Emerging System of Mass Customization
- 4.. Determining the Shift to Mass Customization
- 5.. The Old Competition: How Mass Production Companies Faltered
- 6.. The New Competition: How Mass Customization Companies Succeeded
- Part II. Exploring the New Frontier in Business Competition
- 7.. Developing a Strategy for Mass Customization
- 8.. Mass-Customizing Products and Services
- 9.. Transforming the Organization for Mass Customization
- 10.. Exploring the New Frontier
- Appendix Research on Market Turbulence
- Notes
- Index