Customer satisfaction, focus on the customer : Second Congress on Customer Satisfaction, May 17-20, 1992, Lake Buena Vista, Florida.
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| Meeting name: | Congress on Customer Satisfaction (2nd : 1992 : Lake Buena Vista, Fla.) |
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| Imprint: | Chicago, Il. : American Marketing Association, c1992. |
| Description: | 215 p. ; 28 cm. |
| Language: | English |
| Series: | Proceedings series (American Marketing Association) Proceedings series (American Marketing Association) |
| Subject: | |
| Format: | Print Book |
| URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1387414 |
| Physical Description: | 215 p. ; 28 cm. |
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| ISBN: | 0877572259 |