Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

Putting total quality management to work : what TQM means, how to use it, & how to sustain it over the long run /

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Bibliographic Details
Author / Creator:	Sashkin, Marshall, 1944-
Edition:	1st Berrett-Koehler ed.
Imprint:	San Francisco, CA : Berrett-Koehler, 1993.
Description:	xiv, 201 p. : ill. ; 23 cm.
Language:	English
Subject:	Total quality management Total quality management.
Format:	Print Book
URL for this record:	http://pi.lib.uchicago.edu/1001/cat/bib/1396336

Hidden Bibliographic Details
Other uniform titles:	Sashkin, Marshall, 1944- Total quality management.
ISBN:	1881052249 (alk. paper : pbk.) : $19.95 1881052230 (alk. paper) : $27.95
Notes:	"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso. Includes bibliographical references and index.

Description
Summary:	This concise introduction explains in simple terms exactly what quality management means in practice and shows how the basic principles can be implemented in large and small organizations. The authors provide an overview and history of the major approaches, from Deming to Ishikawa to Feigenbaum, and explain how their approaches differ.
Item Description:	"Revised and expanded from the original paperback version of this work, entitled Total quality management ... published in 1991 by Ducochon Press"--T.p. verso.
Physical Description:	xiv, 201 p. : ill. ; 23 cm.
Bibliography:	Includes bibliographical references and index.
ISBN:	1881052249 1881052230