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930106s1994 enka b 001 0 eng |
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|a (ICU)BID16523758
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|a HF5415.33.C6
|b Y38 1994
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| 082 |
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|a 658.8/342/0951
|2 20
|
| 100 |
1 |
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|a Yau, Oliver H. M.,
|d 1946-
|1 http://viaf.org/viaf/66555624
|
| 245 |
1 |
0 |
|a Consumer behaviour in China :
|b customer satisfaction and cultural values /
|c Oliver H. M. Yau.
|
| 260 |
|
|
|a London ;
|a New York :
|b Routledge,
|c c1994.
|
| 300 |
|
|
|a xiv, 285 p. :
|b ill. ;
|c 22 cm.
|
| 336 |
|
|
|a text
|b txt
|2 rdacontent
|0 http://id.loc.gov/vocabulary/contentTypes/txt
|
| 337 |
|
|
|a unmediated
|b n
|2 rdamedia
|0 http://id.loc.gov/vocabulary/mediaTypes/n
|
| 338 |
|
|
|a volume
|b nc
|2 rdacarrier
|0 http://id.loc.gov/vocabulary/carriers/nc
|
| 440 |
|
0 |
|a Consumer research and policy series
|
| 504 |
|
|
|a Includes bibliographical references (p. [253]-275) and index.
|
| 505 |
2 |
0 |
|g 1.
|t Introduction --
|g 2.
|t Consumer satisfaction and dissatisfaction --
|g 3.
|t A structural model of Chinese cultural values and consumer satisfaction/dissatisfaction --
|g 4.
|t Research design and methodology --
|g 5.
|t Data analysis and results --
|g 6.
|t Summary and conclusions --
|t App. A. The interview questionnaires --
|t App. B. Letter of notification --
|t App. C. The determination of optimal sample size --
|t App. D. Correlations among multi-item measures of constructs: the ball-pen sample --
|t App. E. Correlations among multi-item measures of constructs: the mini-cassette player sample.
|
| 650 |
|
0 |
|a Consumer behavior
|z China
|0 http://id.loc.gov/authorities/subjects/sh2009121651
|
| 650 |
|
0 |
|a Consumer satisfaction
|z China.
|
| 650 |
|
7 |
|a Consumer behavior.
|2 fast
|0 http://id.worldcat.org/fast/fst00876238
|
| 650 |
|
7 |
|a Consumer satisfaction.
|2 fast
|0 http://id.worldcat.org/fast/fst00876403
|
| 651 |
|
7 |
|a China.
|2 fast
|0 http://id.worldcat.org/fast/fst01206073
|
| 850 |
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|a ICU
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|s bd27e281-1092-5108-b962-cc50af804a99
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| 928 |
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|
|t Library of Congress classification
|a HF5415.33.C6Y380 1994
|l JRL
|c JRL-Gen
|i 2384020
|
| 927 |
|
|
|t Library of Congress classification
|a HF5415.33.C6Y380 1994
|l JRL
|c JRL-Gen
|b 39543730
|i 2771875
|
