Improving government performance : an owner's manual /

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Bibliographic Details
Author / Creator:DiIulio, John J., Jr., 1958-
Imprint:Washington, D.C. : Brookings Institution, c1993.
Description:x, 90 p. ; 23 cm.
Language:English
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/1492279
Hidden Bibliographic Details
Other authors / contributors:Garvey, Gerald, 1935-2000
Kettl, Donald F.
ISBN:0815718551
Notes:Includes bibliographical references (p.83-85).

MARC

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505 0 0 |t Introduction: Two Metaphors of Reform - Invention and Evolution --  |g 1.  |t Thinking beyond the Rhetoric of Reform.  |t The National Performance Review.  |t An Incremental, Evolutionary, Experimental Process.  |t Some Lessons - and Some Temptations --  |g 2.  |t The Evolution of the Federal Bureaucracy.  |t A Pattern of Agency-by-Agency Growth.  |t Functional Specialization and Boundary Problems --  |g 3.  |t The Contemporary Critique of Bureaucracy.  |t The Risks of Bureaucratic Discretion.  |t Controlling Discretion through Executive and Legislative Means.  |t Controlling Discretion through Internal Procedures.  |t Worker Quality and Motivation.  |t Three Special Concerns --  |g 4.  |t The Federal Government's Responsibilities.  |t Dividing the job.  |t Reforming the Federal Procurement System.  |t Remaking the General Services Administration.  |t Revitalizing Federalism --  |g 5.  |t Rebuilding Government Capacity.  |t Smarter, Not Bigger, Government.  |t Strengthening Financial Management.  |t Upgrading Technology.  |t Performance Budgeting.  |t Serving Customers and Total Quality Management --  |g 6.  |t Streamlining the Bureaucracy.  |t Improving Middle Management.  |t Reducing the Number of Midlevel Political Appointees.  |t Consolidating Anachronistic Field Systems.  |t Reinstating the President's Reorganization Authority.  |t Coping at the Boundaries.  |t The Most Important Boundary of All --  |g 7.  |t Deregulating the Civil Service.  |t Modernizing the Service in an Era of Proxy Government.  |t Attracting and Keeping the Best.  |t Remaking the Office of Personnel Management --  |g 8.  |t Cultivating a Culture of Performance.  |t Culture and Institutional Leadership.  |t Risk Taking within the Federal Service.  |t Rebuilding Public Trust and Confidence.  |t Conclusion: Two Deficit Problems - Budget and Performance. 
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