Measuring patient satisfaction for improved patient services /
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Author / Creator: | Strasser, Stephen |
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Imprint: | Ann Arbor, Mich. : Health Administration Press, c1991. |
Description: | xiv, 210 p. ; 24 cm. |
Language: | English |
Series: | Management series / American College of Healthcare Executives Management series (Ann Arbor, Mich.) |
Subject: | |
Format: | E-Resource Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1549466 |
Physical Description: | xiv, 210 p. ; 24 cm. |
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Bibliography: | Includes bibliographical references (p. 203-204) and index. |
ISBN: | 0910701784 (hardbound : alk. paper) |