Measuring patient satisfaction for improved patient services /
Saved in:
Author / Creator: | Strasser, Stephen |
---|---|
Imprint: | Ann Arbor, Mich. : Health Administration Press, c1991. |
Description: | xiv, 210 p. ; 24 cm. |
Language: | English |
Series: | Management series / American College of Healthcare Executives Management series (Ann Arbor, Mich.) |
Subject: | |
Format: | Print Book |
URL for this record: | http://pi.lib.uchicago.edu/1001/cat/bib/1549466 |
Other authors / contributors: | Davis, Rose Marie, 1947- |
---|---|
ISBN: | 0910701784 (hardbound : alk. paper) |
Notes: | Includes bibliographical references (p. 203-204) and index. |

Similar Items
-
Measuring and managing patient satisfaction /
by: Steiber, Steven R.
Published: (1990) -
The quality connection in health care : integrating patient satisfaction and risk management /
by: Cunningham, Lynne
Published: (1991) -
Ce que soigner veut dire : repenser le libre choix du patient /
by: Mol, Annemarie
Published: (2009) -
Testing CAHPS Health Plan Performance reports in the Florida Medicaid Program /
Published: (2000) -
Measuring and improving patient satisfaction /
by: Shelton, Patrick J.
Published: (2000)