Health care management : organization, design, and behavior /

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Bibliographic Details
Edition:3rd ed.
Imprint:Albany, NY : Delmar Publishers, c1994.
Description:xx, 424 p. : ill. ; 24 cm.
Language:English
Series:Delmar series in health services administration
Subject:
Format: Print Book
URL for this record:http://pi.lib.uchicago.edu/1001/cat/bib/1646543
Hidden Bibliographic Details
Other authors / contributors:Shortell, Stephen M. (Stephen Michael), 1944-
Kaluzny, Arnold D.
ISBN:0827356757
Notes:Includes bibliographical references and indexes.
committed to retain 20170930 20421213 HathiTrust
Table of Contents:
  • Foreward
  • Preface
  • Acknowledgments
  • Part 1. Organizations and Managers
  • Chapter 1. Organization Theory and Health Services Management
  • Chapter 2. The Managerial Role
  • Part 2. Motivating, Leading, and Negotiating
  • Chapter 3. Motivating People
  • Chapter 4. Leadership: A Framework for Thinking and Acting
  • Chapter 5. Conflict Management and Negotiation
  • Part 3. Operating the Technical System
  • Chapter 6. Groups and Teams in Health Services Organizations
  • Chapter 7. Work Design
  • Chapter 8. Coordination and Communication
  • Chapter 9. Power and Politics in Health Services Organizations
  • Part 4. Renewing the Organization
  • Chapter 10. Organization Design
  • Chapter 11. Managing Strategic Alliances
  • Chapter 12. Organizational Innovation, Change, and Learning
  • Chapter 13. Organizational Performance: Managing for Efficiency and Effectiveness
  • Part 5. Charting the Future
  • Chapter 14. Strategy Making in Health Care Organizations
  • Chapter 15. Creating and Managing the Future
  • Glossary
  • Author Index
  • Subject Index